Accounts Receivable

The Accounts Receivable module in SWIFT is used to create deposits, apply payments, and manage customer accounts and collections. Guides on this page cover how to enter deposits for miscellaneous cash receipts (direct journals) and deposits for Accounts Receivable billings (AR Items). Guides also cover how to view and manage customer accounts, and analyze receivables in SWIFT.

• Accounts Receivable WorkCenter
  

 Enter and Complete Payments

• Create a Direct Journal Deposit
• Enter a Wire Deposit
  
• Correct Direct Journal Budget Errors
• Reverse a Direct Journal Deposit
• Correct a Direct Journal Deposit by Creating a Zero Dollar Deposit
• Process a Returned Item for a Direct Journal (MMB Notification)
  
• Create a Regular Deposit Entry for AR Item
• Create an Express Deposit Entry for AR Item
• Use Payment Worksheet to Manually Apply Payments
• Applying Payments on-Account
• Process a Returned Item for an AR Item (MMB Notification)
• Unpost a Payment Applied to Wrong Item or Customer
• AR Resolve Worksheet Error: Item Already Tagged in Another Group
• Verify Deposits on All Deposits page
• Payment Status Codes and Descriptions

Maintain Items

• Maintenance Worksheets Generally 
• Maintenance Worksheet Approval Process
• Manually Apply Credit Bills or On Account Amounts
• Transferring an Item to a Different Customer
• Processing Refunds
• Write-Off AR Items

Customer Interactions

• Create Customer Statements
• Create Customer Statement Notes
• Review Customer Statements
• Review Last Statement
• Run the Dunning Letter Process
• Preview Dunning Letter
• Delete an Item in a Dunning Letter
• Print a Dunning Letter
• Review History of Letters
• Review a Last Letter
• Review Item Dunning Status
• Review Item Dunning History
• Update Item Details to Place Items in Dispute or Collections
• Prevent Overdue Charges from being Assessed to a Customer
• Run the Overdue Charges Process
• Review Overdue Charges
• Customer Conversations

Review Payments and Items

• View Customer Account Overview
• View Customer Activity
• View Payments
  
• View Item List
• View/Update Item Details
• Item Activity From a Payment
• Verify Deposits on All Deposits page
• All Payments
• Review Cash Received By Bank Account
• Review Payments By Unit
• Deposit Accounting Entries
• Incomplete Deposits
• Incomplete Payments
• Payment Status
• Run the Payment Detail Report

Process AR

• Set Pending Items to Post
• Run the ARUpdate Process
• Groups Not Set to Post
• Groups Set to Post
  
  

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