SWIFT Update January 14, 2021

Help Desk Hot Topic

Help Desk Hot Topics feature Frequently Asked Questions (FAQs) answered by the SWIFT Help Desk. Use these as a friendly reminder of a process or as an opportunity to learn something new!
Q: How can I find out if a supplier has completed their Human Rights and/or Equal Pay Certification from the Minnesota Department of Human Rights (MDHR)?
A: You can find this information on the Review Supplier Information page. When you select a Supplier ID, select the Identifying Information tab. Then, open the Government Classification section.

Refer to the Review Supplier Information Quick Reference Guide for more information.

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Spotlight on SWIFT Staff

Get to know the SWIFT Help Desk members who answer your calls, respond to your emails, and make sure you get the information you need. This spotlight is Ellen Thomas, Help Desk Support on the SWIFT Help Desk and Training team at Minnesota Management and Budget (MMB).
 How long have you been with MMB? I have been with MMB just over a year - started October 2019. I've been with the State of Minnesota for almost 9 years. I've worked for Veterans Affairs, Department of Agriculture, Department of Natural Resources, and MN Housing.

SWIFT Training and Resources

 The SWIFT training team  is offering online training through webinars, one-on-one sessions, and video tutorials.

• Quick Reference Guides and Training Videos: Please check the Training and Support Resources page for the quick reference guides and training videos/ You will find reference guides covering all modules on SWIFT. We are adding new training videos in the most commonly used modules.
  
• Webinars: We are offering modified online versions of our classroom training. They are shorter and meant to provide basic demonstrations of the SWIFT modules. If you are newer to SWIFT, please consider taking the Introduction to SWIFT: Navigation webinar before enrolling in a module-specific webinar.
  
• One-On-One Sessions: If you would like one-on-one training on a SWIFT module not offered through a webinar, please email SWIFT.Project@state.mn.us to request a one-on-one session.
  

To find and enroll in SWIFT webinars, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following webinars: 

SWIFT Training Guides and Resources

You can find reference guides on all modules in SWIFT on the Training Guides and Resources page.

SWIFT Help Desk

Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
651-201-8100, option 2 or by email  SWIFTHelpDesk.MMB@state.mn.us Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays. When emailing the SWIFT Help Desk, be sure to include all details regarding the issue. 

Information to include with your message:

• Issue Description
• Business Unit
• Module (Accounts Payable, Purchase Orders, etc.)
• Transaction ID (Voucher ID, PO ID, etc.)
• Error Message Print Screen
• Additional assistance can be found on the SWIFT Training Guide page.

SWIFT Update Mailing List

The SWIFT Update is sent to the SWIFT Newsletter subscription list. Use the links at the bottom of the page to subscribe or unsubscribe to the SWIFT Newsletter subscription list.

Printing the SWIFT Update

• If you are experiencing issues printing this update, download a PDF version and print that version