Get to know the SWIFT Help Desk members who answer your calls, respond to your emails, and make sure you get the information you need. This spotlight is Ellen Thomas, Help Desk Support on the SWIFT Help Desk and Training team at Minnesota Management and Budget (MMB).
How long have you been with MMB? I have been with MMB just over a year - started October 2019. I've been with the State of Minnesota for almost 9 years. I've worked for Veterans Affairs, Department of Agriculture, Department of Natural Resources, and MN Housing.
The SWIFT training team is offering online training through webinars, one-on-one sessions, and video tutorials.
To find and enroll in SWIFT webinars, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following webinars:
Webinar |
Date |
Time |
Introduction to SWIFT Reporting |
January 20, 2021 |
9:30 AM to 11:30 AM |
SWIFT Strategic Sourcing Events Part 1: Create, Post, and Approve Events |
February 3, 2021 |
9:30 AM to 11:30 AM |
SWIFT Strategic Sourcing Events Part 2: Analyze and Award Events |
February 10, 2021 |
9:30 AM to 11:30 AM |
Introduction to SWIFT Navigation |
February 17, 2021 |
9:30 AM to 11:30 AM |
Introduction to SWIFT Reporting |
February 24, 2021 |
9:30 AM to 11:30 AM |
You can find reference guides on all modules in SWIFT on the Training Guides and Resources page.
Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
651-201-8100, option 2 or by email SWIFTHelpDesk.MMB@state.mn.us Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays. When emailing the SWIFT Help Desk, be sure to include all details regarding the issue.
Information to include with your message:
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