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SWIFT Update May 27, 2021

Self Service and SEMA4 Unavailable Saturday, May 29 through Monday, May 31

Self-Service and SEMA4 will be unavailable due to system maintenance on Saturday, May 29, 2021 at 9:00 a.m. through Monday, May 31, 2021 at 5:00 p.m. Please plan around this time to minimize interruption of critical business functions.
Statewide systems impacted by the maintenance include:
•    Self Service
•    Enterprise Learning Management (ELM)
•    EPM Data Warehouse Batch will be delayed until Monday evening
•    Recruiting Solutions
•    SEMA4
We apologize for the inconvenience. 

MMB Systems Team

Create Event Supplier Search Issue 

Several users have reported errors with the supplier name search field on the Strategic Sourcing Create Event page in SWIFT. When users would search for a supplier by supplier name, the supplier selected would not load on the page. The issue has been resolved.  All users should be able to search for and select a supplier by supplier name on the Create Event page as a result of the fix.

Little Time for SWIFT Training? Try Our Short Videos

Did you know that SWIFT Training has developed several short (less than 10 minute) videos to help you complete transactions in SWIFT? Watch videos at your convenience and just in time for completing a SWIFT transaction. Here's a testimony from one of our users:

'Earlier this year, I started a new position at DPS. The job includes SWIFT accounting functions I hadn’t done in previous positions. I was very excited to learn of the SWIFT Training Videos available on the MMB website. I was even more excited when I discovered how well produced the videos are. Viewing the training videos allowed me to work at my own pace and on my own schedule making it easy to work around meetings and other job responsibilities. I highly recommend the training videos for anyone new to SWIFT and for anyone needing a refresher.'  ~Maureen McGough-Pose

Training videos are being added regularly, and we welcome suggestions for new ones. You can find them here or at:

SWIFT Training and Resources

The SWIFT training team is offering online training through webinars, one-on-one sessions, and video tutorials.

  • Quick Reference Guides and Training Videos: Please check the Training and Support Resources page for the quick reference guides and training videos/ You will find reference guides covering all modules on SWIFT. We are adding new training videos in the most commonly used modules.
  • Webinars: We are offering modified online versions of our classroom training. They are shorter and meant to provide basic demonstrations of the SWIFT modules. If you are newer to SWIFT, please consider taking the Introduction to SWIFT: Navigation webinar before enrolling in a module-specific webinar.
  • One-On-One Sessions: If you would like one-on-one training on a SWIFT module not offered through a webinar, please email to request a one-on-one session.

To find and enroll in SWIFT webinars, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following webinars:




Use Maintenance Worksheets to Manage Customer Accounts and Interactions

June 2, 2021

1:00 p.m. - 2:30 p.m.

Create Purchase Orders

June 3, 2021

1:00 p.m. - 2:30 p.m.

Billing Part 1

June 16, 2021

9:30 a.m. - 11:00 a.m.

Billing Part 2

June 16, 2021

1:00 p.m. - 2:30 p.m.

Introduction to SWIFT Navigation

June 23, 2021

9:30 a.m. - 11:30 a.m.

Introduction to SWIFT Reporting

June 30, 2021

9:30 a.m. - 11:30 a.m.

SWIFT Help Desk

Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
651-201-8100, option 2 or by email Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays. When emailing the SWIFT Help Desk, be sure to include all details regarding the issue. 

Information to include with your message:

  • Issue Description
  • Business Unit
  • Module (Accounts Payable, Purchase Orders, etc.)
  • Transaction ID (Voucher ID, PO ID, etc.)
  • Error Message Print Screen
  • Additional assistance can be found on the SWIFT Training Guide page.

SWIFT Update Mailing List

The SWIFT Update is sent to the SWIFT Newsletter subscription list. Use the links at the bottom of the page to subscribe or unsubscribe to the SWIFT Newsletter subscription list.

Printing the SWIFT Update

  • If you are experiencing issues printing this update, download a PDF version and print that version
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