Blocked Processes

SWIFT users may occasionally see that a process they have submitted to run is in Blocked status. Blocked status means that SWIFT is temporarily preventing the job from running, holding it until another job instance finishes. Blocked process instances are rare, and only affect a small handful of jobs that are limited to a specific number of concurrent instances. 

Process instances in Blocked status will begin processing once other running instances finish. No action is required by the user or SWIFT support staff. SWIFT users should not submit duplicate jobs when this occurs to avoid creating a larger backlog.

If you are concerned about a specific process instance, please contact the SWIFT Help Desk for support.

Help Desk Hot Topic: Reports from SWIFT reports or the EPM Data Warehouse?

Help Desk Hot Topics feature Frequently Asked Questions (FAQs) answered by the SWIFT Help Desk. Use these as a friendly reminder of a process or as an opportunity to learn something new!

Question: What are the differences between the reports ran in SWIFT and those from the EPM Data Warehouse?

Answer: The Enterprise Performance Management (EPM) Data Warehouse is a reporting tool outside of SWIFT. Every evening, there is a batch transfer of data from SWIFT to EPM. Therefore, the data accessed through EPM is only as recent as the day before. Both SWIFT and EPM are accessed through the Administrative portal and require separate security clearance. Agency staff with approved security, can customize the data and display of an EPM report using canned reports and SWIFT Subject Areas. You can save your customized EPM report in various formats. The reports from SWIFT have real time data. The data is limited by the established parameters of the existing query from the Query Viewer or report from the Report Manager. The output and format for SWIFT reports are predetermined and cannot be changed.

EPM Data Warehouse Training  

Are you new to the EPM Data Warehouse and need basic information about SWIFT reports? Do you have questions about which EPM Data Warehouse reports can give you the SWIFT information you need? The SWIFT Training team is offering support for SWIFT reports in the EPM Data Warehouse.

• Training Guides: Find quick reference guides on the EPM Warehouse Training page. 
• Online Labs: Sign up for an informal, online lab about the EPM Data Warehouse. These labs provide training on a SWIFT topic and then allow you to try it along with the SWIFT trainer. Request to be added to the online lab by emailing SWIFT.Project@state.mn.us

*Note: Prior to taking the specialized report labs (e.g., MFR, All Expenditures, All Receipts), we recommend taking the Use Standard Reports lab.

SWIFT Training

The SWIFT Training team offers online training through webinars, training guides, video tutorials, eLearning, and one-on-one sessions.

• Webinars: Enroll in upcoming webinars on Learning Management. See Upcoming Webinars below. Webinars run 60 to 120 minutes and include live demos of SWIFT processes.
• Training Guides and Video Tutorials: Find quick reference guides and a user guide on our Training Guides page and video tutorials on our Training Videos page.
• Introduction to SWIFT eLearning: This online class demonstrates how to navigate SWIFT, use SWIFT reporting tools, and find additional SWIFT resources. After learning this material at your own pace and passing the quiz, you’ll receive a Certificate of Completion.
• One-On-One Sessions: Request a one-on-one session with a SWIFT trainer by emailing us at SWIFT.Project@state.mn.us.

Upcoming SWIFT Webinars

To enroll in a SWIFT webinar or eLearning class, sign in to Self Service or the Administrative Portal and select the Learning Management tile.

1. On the Find Learning tile, enter “SWIFT” in the search field, and press the Search button.
2. From the Search Results, select the webinar you would like to take.
3. Press the Enroll button, and check your email later for an invitation with instructions on how to attend the webinar.

Currently, there are seats still available for the following webinars and eLearning.

SWIFT Help Desk

Contact the SWIFT Help Desk for any SWIFT-related questions or issues.

Email: SWIFTHelpDesk.MMB@state.mn.us

Phone: 651-201-8100, option 2

Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday (closed holidays)

When contacting the SWIFT Help Desk, make sure to include details about your question or issue, including:

• Your Business Unit
• Description of the issue/question
• SWIFT Module (Accounts Payable, Purchase Orders, etc.)
• Transaction ID (Voucher ID, PO ID, etc.)
• Error message print screen

Additional assistance can be found on the SWIFT Training Guides page.