SWIFT Update May 20, 2021

Upcoming Statewide Systems Maintenance 

SWIFT users have reported system slowness both while navigating and processing transactions this week. MMB and MN.IT continue to research the issue. As of Thursday morning many of processing times have improved. 

System Downtime Sunday, May 23

All statewide systems will be unavailable due to system maintenance on Sunday, May 23 at 6:00 a.m. through 3:00 p.m. Please plan around this time to minimize interruption of critical business functions.

Statewide systems impacted by the maintenance include:

• Appropriate Maintenance Application (AMA)
  
• Budget Planning and Analysis System (BPAS)
  
• Capital Budget System (CBS)
  
• Enterprise Learning Management (ELM)
  
• EPM Data Warehouse
  
• Fiscal Note Tracking System (FNTS)
  
• Recruiting Solutions
  
• Self Service
  
• SEMA4
  
• SWIFT (including Supplier Portal and Mobile Inventory)

We apologize for the inconvenience. 

MMB Systems Team

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Someone New to SWIFT?

Do you have a new team member or know of someone who has new SWIFT roles? Suggest they subscribe to the weekly SWIFT Update to stay current on SWIFT news, help topics, and available training.
Users can subscribe to the SWIFT Update here, or share this link: https://mn.gov/mmb/accounting/payroll/email-list/

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SWIFT Training and Resources

The SWIFT training team is offering online training through webinars, one-on-one sessions, and video tutorials.

• Quick Reference Guides and Training Videos: Please check the Training and Support Resources page for the quick reference guides and training videos/ You will find reference guides covering all modules on SWIFT. We are adding new training videos in the most commonly used modules.
  
• Webinars: We are offering modified online versions of our classroom training. They are shorter and meant to provide basic demonstrations of the SWIFT modules. If you are newer to SWIFT, please consider taking the Introduction to SWIFT: Navigation webinar before enrolling in a module-specific webinar.
  
• One-On-One Sessions: If you would like one-on-one training on a SWIFT module not offered through a webinar, please email SWIFT.Project@state.mn.us to request a one-on-one session.
  

To find and enroll in SWIFT webinars, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following webinars:

Webinars	Date	Time
Create System-Generated Contract Documents Electronically	May 25, 2021	9:00 a.m. - 10:30 a.m.
Create, Correct and Verify Direct Journal Deposits	May 27, 2021	9:30 a.m. - 11:00 a.m.
Enter Deposits and Apply Payments for Accounts Receivable Items	May 27, 2021	1:00 p.m. - 2:30 p.m.
Use Maintenance Worksheets to Manage Customer Accounts and Interactions	June 2, 2021	1:00 p.m. - 2:30 p.m.
Create Purchase Orders	June 3, 2021	1:00 p.m. - 2:30 p.m.
Import and Process a Contract Document Electronically	June 10, 2021	1:00 p.m.- 2:00 p.m.

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SWIFT Help Desk

Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
651-201-8100, option 2 or by email  SWIFTHelpDesk.MMB@state.mn.us Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays. When emailing the SWIFT Help Desk, be sure to include all details regarding the issue. 

Information to include with your message:

• Issue Description
• Business Unit
• Module (Accounts Payable, Purchase Orders, etc.)
• Transaction ID (Voucher ID, PO ID, etc.)
• Error Message Print Screen
• Additional assistance can be found on the SWIFT Training Guide page.

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SWIFT Update Mailing List

The SWIFT Update is sent to the SWIFT Newsletter subscription list. Use the links at the bottom of the page to subscribe or unsubscribe to the SWIFT Newsletter subscription list.

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Printing the SWIFT Update

• If you are experiencing issues printing this update, download a PDF version and print that version