Kim Napoline

Kim Napoline has experience in consulting, research and analysis, and continuous improvement. Prior to joining MAD in 2024, Kim most recently worked in the private sector where she utilized continuous improvement methodologies and leadership to establish new business processes. She has also worked as a researcher at the University of Minnesota in transportation policy and supply chain where she partnered with state government, the Minnesota State Legislature, the private sector, and nonprofit organizations to understand the equity implications of transportation policies and emerging technologies.

Consulting focus

Kim’s consulting focus has primarily been around research and analysis, and she has developed an expertise in facilitation since joining MAD. Kim also strives to bring her continuous improvement lens and passion for measurable impact to clients across a wide range of policy areas.

Client and project highlights

Since joining MAD, Kim’s projects have included:

• Authoring a legislative report on the status of substance use disorder (SUD) care in Minnesota for the Department of Human Services.
• Co-facilitating a climate event which included around 200 representatives from local governments across Minnesota.
• Consulting on survey design, programming, and administration for several agencies and councils across Minnesota state government, including DCYF, MPCA, MMB, and the Council on LGBTQIA2S+ Minnesotans.

Educational background

Kim has a Master of Public Policy with an emphasis on Advanced Policy Methods from the Humphrey School of Public Affairs and a Master of Business Administration from the University of Minnesota.