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    SWIFT Update September 9, 2021


    Seeing Extra Tiles on Your Homepage after the Systems Upgrade?

    SWIFT, including the Supplier Portal and Mobile Inventory, are available again after the SEMA4 and Enterprise Learning Management (ELM) systems upgrade. However, the SWIFT Help Desk has received several reports this week from users who now see extra tiles on their Administrative Portal Homepage. We understand this can make it difficult to navigate to SWIFT and hope to see the issue resolved soon.

    SWIFT Maintenance: Sunday, Sept. 12, from 7 AM to Noon

    From 7 AM to noon on Sunday, September 12, 2021, SWIFT will be unavailable while we work with MN.IT to apply a fix for this issue.

    Note: After applying this fix over the weekend, users may lose their personalizations on SWIFT.

    Reminder: Make sure to Clear the Cache on your Internet Browser

    The SEMA4 and Enterprise Learning Management (ELM) systems upgrade went live this week on September 7. If you haven't already, make sure to clear your cache. Clearing the cache means deleting the history on your Internet browser. You should always clear the cache on your Internet browser when:

    • SWIFT pages fail to load, do not load correctly, or display the “404 Error” message.
    • There are financial management system upgrades or issues.
    • The MN.IT or SWIFT Help Desk recommends refreshing your Internet browser.

    For SWIFT, you may use Google Chrome, Microsoft Edge, or Mozilla Firefox as your Internet browser. For step-by-step instructions on how to clear the cache, please see the Clearing Browsing History and Cache Quick Reference Guide and Video Tutorial.

    New Statewide Cost Code: COVID-19 Employee Testing

    SWIFT users may now use the new statewide cost code CET (COVID-19 Employee Testing) to track costs related to COVID-19 testing of employees.

    These costs may be eligible for FEMA reimbursement, such as testing facilities, testing contracts, testing supplies in SWIFT, and personnel costs associated with testing administration in SEMA4. (Cost code use is optional but recommended.)

    SWIFT Training

    The SWIFT Training team offers online training through webinars, training guides, video tutorials, and one-on-one sessions.

    • Webinars: Enroll in upcoming webinars on Enterprise Learning Management (ELM). See Upcoming Webinars below. They run 60 to 120 minutes and include live demos of SWIFT processes.
    • Training Guides and Video Tutorials: Find quick reference guides and a user guide on our Training Guides page and video tutorials on our Training Videos page.
    • One-On-One Sessions: Request a one-on-one session with a SWIFT trainer by emailing your request to: SWIFT.Project@state.mn.us

    Upcoming Webinars

    To enroll in a SWIFT webinar, sign in to the Self Service Portal and select the ELM tile.

    1. On the Learning Management site, select the Find Learning link (under Quick Links).
    2. On the Find Learning page, enter “SWIFT” in the Title field.
    3. Press the Search button to see a list of upcoming classes in the Search Results.
    4. Select the Enroll button to enroll in a webinar.

    Currently, there are seats still available for the following webinars.

    Module

    Webinars

    Date 

    Time 

    INTRO

    Introduction to SWIFT Reporting

    Sept 15, 2021

    9:30 a.m. - 11:30 a.m.

    SWIFT Help Desk

    Contact the SWIFT Help Desk for any SWIFT-related questions or issues.

    Email: SWIFTHelpDesk.MMB@state.mn.us

    Phone: 651-201-8100, option 2

    Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday (closed holidays)

    When contacting the SWIFT Help Desk, make sure to include details about your question or issue, including:

    • Your Business Unit
    • Description of the issue/question
    • SWIFT Module (Accounts Payable, Purchase Orders, etc.)
    • Transaction ID (Voucher ID, PO ID, etc.)
    • Error message print screen

    Additional assistance can be found on the SWIFT Training Guides page.

    SWIFT Update Newsletter

    The SWIFT Update is sent to everyone on the SWIFT Update subscription list. To subscribe or unsubscribe to this newsletter, use the links below.

    Printing the SWIFT Update

    • If you are experiencing issues printing this update, download a PDF version and print that version
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