Frequently Asked Questions

LinkedIn Learning is an online learning platform with thousands of on-demand video courses by industry experts covering a wide range of technical, business, software, and creative topics. It provides a flexible, self-paced way to explore, develop, and refine your skills to meet your career goals.

You need a LinkedIn Learning license to use the platform. To get a license, reach out to your agency’s LinkedIn Learning sub-administrator. Your agency’s sub-administrator is likely a training director, learning management administrator, or human resources director at your agency. Your training director, supervisor, or manager will work with the Enterprise Talent Development (ETD) team at Minnesota Management and Budget (MMB) to help you get a license.

If you’re unsure how to reach your sub-administrator, or you are an MMB employee, fill out the “Request a LinkedIn Learning License” form.

Filling out the form does not guarantee you will receive a license. A LinkedIn Learning Administrator from MMB or Sub-Administrator from your agency will follow up with the status of your request.

A LinkedIn Learning sub-administrator (or sub-admin) acts as a liaison between your agency's LinkedIn Learning users and ETD's LinkedIn Learning administrators. They are responsible for managing licenses for their agency, and they can offer support for getting the most out of LinkedIn Learning. Your sub-administrator is likely a training director, learning management administrator, or human resources director at your agency.

Yes, LinkedIn Learning is separate from LinkedIn, the social media platform. LinkedIn Learning provides professional education and skill advancement. LinkedIn is a platform for professionals to share their career achievements and network with their industry.

You can connect your LinkedIn Learning account with your personal LinkedIn account. Connecting your personal account allows you to share your course accomplishments with your network. Also, if your license needs to be reset in the future due to login issues, your learning history is in your personal account. This is optional, and you can still complete courses without connecting the accounts.

1. You’ll receive an email from LinkedIn Learning to activate your account. Follow the instructions in the email. If you don’t find it in your inbox, check your email’s spam and junk folder. Move it from your spam folder to your inbox and avoid reporting it as phishing as this can cause issues with future password resets.
2. Follow the prompts in LinkedIn Learning to set up your account. Use your State of Minnesota email address to log in.
3. Optional: You can connect your LinkedIn Learning account with your personal LinkedIn account. Connecting your personal account allows you to share your course accomplishments with your network. Also, if your license needs to be reset due to login issues, your learning history is saved in your personal account. This is optional, and you can still complete courses without connecting the accounts.
4. Watch the How to Use LinkedIn Learning course to better understand all the features available to you and how to use them.

Visit linkedin.com/learning to access the login page. Use the email and password you used to activate and create you LinkedIn Learning account.

Bookmark the LinkedIn Learning page in your web browser to access the site as needed.

Connecting your LinkedIn Learning account with your personal LinkedIn account is optional. You can activate your LinkedIn Learning license and complete courses without connecting the accounts.

Connecting your accounts allows you to share your course accomplishments with your network on your profile or in your newsfeed. Also, if your license needs to be reset due to login issues, your learning history is saved in your personal account.

If you connect your accounts and decide to disconnect them, you can do that at any time. You’ll need to create a LinkedIn Learning account using your state-issues email address.

For information about what your employer can access when you connect your accounts, visit the LinkedIn Help Center webpage on Privacy Information for Learning Users FAQ.

Yes, LinkedIn Learning licenses can be used on your personal time with a personal device.

Here’s a few things to note:

• You can’t incur overtime by using LinkedIn Learning.
• If you choose to access your license on personal time, you can’t receive paid time or be compensated for use of your license outside of work.
• The licenses is intended for your professional development and should be used to meet your Individual Development Plan goals.
• All completed LinkedIn Learning courses are periodically uploaded to your employee training transcript in Learning Management. If you choose to use the license for personal enrichment (e.g., Managing Your Personal Finances, Marketing and Monetizing on YouTube or Drum Set Lessons: On the Beaten Path), please do it on personal time with a non-work device.
• The license is provided as a state resource and is intended to be used in accordance with Statewide Policy #1423: Appropriate Use of Electronic Communication and Technology.

It’s highly recommended you receive approval to use LinkedIn Learning during work time. Work with your supervisor to set aside recurring time for learning.

No, the license is specific to you and your LinkedIn Learning account.

When you fully complete a course, it’s listed in your Learning History in the My Library tab on LinkedIn Learning. Also, all completed LinkedIn Learning courses are periodically uploaded to your employee training transcript in Learning Management.

If you connected your LinkedIn Learning and personal LinkedIn accounts, you have the option to share your course accomplishments on your profile or in your newsfeed.

Go to the LinkedIn Learning login page. Select “Forgot your password?” above the password field. You’ll be asked to provide the email address you used to create your account. LinkedIn Learning will send you a verification code and instructions to reset your password.

To access LinkedIn Learning’s live chat, click the “? Help” icon in the lower left corner of any LinkedIn Learning page. From the window that appears, select “Open Help in a new tab” to reach the live chat. On the Help page, select “Start Chat” under Contact Learning Support.

If you need additional support, contact your agency’s sub-administrator. A LinkedIn Learning sub-administrator (or sub-admin) acts as a liaison between your agency's LinkedIn Learning users and ETD's LinkedIn Learning administrators. Your sub-administrator is likely a training director, learning management administrator, or human resources director at your agency.

LinkedIn Learning offers a variety of courses for professional certificates, certification preparation, and continue education. For a full listing, visit the LinkedIn Learning Directory for Certification and Credential Partners webpage. Check back regularly as LinkedIn Learning frequently adds new content and new partnerships.

LinkedIn Learning adds approximately 30-70 new courses every week.

Your homepage content recommendations will show you the newest and most popular courses based on your LinkedIn Learning views and career goals.

For a comprehensive list of new courses, visit the LinkedIn Learning New Courses blog. You can subscribe to the blog to receive email updates with new courses. To subscribe, select the “Subscribe” button in the top right corner of the blog page.

You can review your in progress, saved, assigned, and completed courses in the My Library section of your account. Select My Library from the left toolbar, then select Learning History.

Yes, you can download and print your course certificates. Navigate to your completed courses by selecting My Library from the left toolbar, then selecting Learning History. From your list of completed courses, select the three dots associated with the course certificate you want to download. In the dropdown that appears, select Download certificate.

Yes, LinkedIn Learning provides a mobile app. Search for “LinkedIn Learning” in your mobile device’s app store and download the app. Log in with the same credentials you use to log in on the desktop site. The mobile app is different from the desktop app. You have the option to turn courses to “audio only” via a toggle within each course.

Yes, you can download content for viewing offline. When your device is connected to internet, navigate to the course(s) you want to watch offline and select the Download button. It allows you to watch courses when internet access isn’t available.

Yes, LinkedIn Learning course videos are available in English, French, German, Japanese, Spanish, Mandarin, Portuguese, Dutch, Italian, Turkish, Polish, Korean, and Bahasa Indonesia. Also, English courses now offer machine-translated subtitles in 46 languages. You can access these subtitles from the Closed Captioning icon on the course page.

Log into LinkedIn Learning and select the globe labelled “EN” in the top right of the screen. From the dropdown menu, select the language you want to use.