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SWIFT Update February 13, 2020

2020 Agency Annual Schedule

The 2020 Agency Annual Schedule is now available on Minnesota Management and Budget's Budget and Accounting Instructions webpage.

Help Desk Hot Topic

Help Desk Hot Topics feature Frequently Asked Questions (FAQs) answered by the SWIFT Help Desk. Use these as a friendly reminder of a process or as an opportunity to learn something new!
Q: Sometimes when I work in SWIFT for a while, I have trouble viewing pages or accessing SWIFT. I've heard I need to clear my cache. How do I clear the cache in my computer?

A: “Clearing the cache” means deleting browsing history. Clear the cache on your Internet browser when:

  • SWIFT pages fail to load, do not load correctly, or display the “404 Error” message.
  • There are financial management system upgrades or issues.
  • The MN.IT or SWIFT Help Desk recommends refreshing your Internet browser.
Internet Explorer is the recommended Internet browser for accessing SWIFT. However, you can use Google Chrome or Mozilla Firefox.

The Clearing Browsing History and Cache guide provides directions on how to clear your cache for these three Internet browsers.

Sign Up for SWIFT Classroom Training!

SWIFT classroom training is scheduled for the following modules. 
Classes are free of charge. Please consider taking the Introduction to SWIFT class before enrolling in a module-specific class.
To find and enroll in SWIFT classes, open the Self Service or Administrative Portal and select the ELM tile. On the Learning Management page, select Find Learning on the left menu. On the Find Learning page, enter “SWIFT” in the Description field and choose Search. Seats are available in the following classes:




Introduction to SWIFT 

March 18, 2020

8:30 am to noon

Introduction to SWIFT 

March 31, 2020 

8:30 am to noon

SWIFT Create, Correct, and Verify Direct Journal Deposits 

February 20, 2020

8:30 am to noon

SWIFT Create and Maintain Purchase Orders 

March 11, 2020

8:30 am to 4:00 pm

SWIFT Create and Maintain Vouchers

February 25, 2020

8:30 am to 4:00 pm

SWIFT Enter Deposits and Apply Payments for Accounts
Receivable Items

February 20, 2020

1:00 pm to 4:30 pm

SWIFT Use Maintenance Worksheets to Manage Customer
Accounts and Interactions

March 4, 2020

8:30 am to noon

SWIFT Training Guides and Resources

You can find reference guides on all modules in SWIFT on the Training Guides and Resources page.

SWIFT Help Desk

  • Contact the SWIFT Help Desk for any questions, concerns or issues you have with SWIFT:
    651-201-8100, option 2 or by email
  • Hours: 7:30 a.m. to 4:00 p.m., Monday through Friday; closed holidays.
  • When emailing the SWIFT Help Desk, be sure to include all details regarding the issue. Information to include with your message:
  • Issue Description
  • Business Unit
  • Module (Accounts Payable, Purchase Orders, etc.)
  • Transaction ID (Voucher ID, PO ID, etc.)
  • Error Message Print Screen
  • Additional assistance can be found on the SWIFT Reference Guide page.

SWIFT Update Mailing List

  • The SWIFT Update is sent to the SWIFT Newsletter subscription list. Use the links at the bottom of the page to subscribe or unsubscribe to the SWIFT Newsletter subscription list.

Printing the SWIFT Update

  • If you are experiencing issues printing this update, download a PDF version and print that version
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