SWIFT Help Desk for Agency Support
Help is available if you need assistance with any SWIFT Financial or Procurement process. Contact the SWIFT Help Desk via phone or email.
Hours of Operation:
7:30 a.m. to 4:00 p.m.
Monday through Friday
Closed holidays
By Email
swifthelpdesk.mmb@state.mn.us
By Phone
651-201-8100, option 2
Contact the SWIFT Help Desk if you still have questions after reviewing the SWIFT Training and Support Resources page.
Supplier / Vendor Contacts
SWIFT Supplier, Vendor and Payee: Questions and Topics |
Who to Contact |
How to Contact |
Supplier Portal Registrations, User ID Requests, Password Resets, Bank Forms, Supplier Updates (i.e., banking, addresses, contacts, etc.), and Payment information requests. |
Minnesota Management & Budget – EFT Helpline |
efthelpline.mmb@state.mn.us |
Supplier Change Requests, Supplier Status Questions, ‘To Be Archived’ Suppliers, Registration Errors, Supplier Locations & Maintenance and Bidder to Supplier Conversions |
Minnesota Management & Budget – Vendor Support |
vendor.mmbefax@state.mn.us |
Warrant (Check) Payment Offsets (IRS/DOR) please get in touch with the number provided on the payment remittance on the warrant. |
Department of Revenue |
Phone: 651-556-3003 |
Suppliers: Please work with the paying agency for the warrant (Check Reissues), Wires, and Warrant Special Handling. |
Paying Agency |
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Agencies: Requests for Municipal Audit reports (payment by vendor reports), stop payment(s), warrant special handling, and wire transfers. Updates to Agency Origin contact phone numbers - this number appears on warrants. |
Minnesota Management & Budget – Vendor Payments
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Virtual Payments |
US BANK |
PaymentPlus@access-online.com or Phone: 855-268-5386 |
1099 Questions/Requests and Foreign Supplier Requests. |
Minnesota Management & Budget – Vendor Payments
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W9-1099.mmb@state.mn.us |
Suppliers with questions about Bids or Bidding, Solicitations, Events, Proposals, Category Codes, Bidder Registration, Awards and Supplier Contracts, Etc. |
Department of Administration -Office of State Procurement |
Phone: 651-201-8100, option 1
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Adoption AssistanceInquiries, Payment Status, Address Updates, Name Changes, or other changes to legal guardian information. Please contact your AAP Caseworker (Caseworkers are assigned by last name of Relative Custodian 1)
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Department of Children, Youth and Families – Adoption Assistance |
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Healthcare ProvidersNote: The three-digit Location Code for your entity would be ‘001’ if you only have 1 address on file (most common). If you have multiple addresses, please verify with MMB – EFT Helpline before sending DHS their notification form, which will link your Supplier Profile in our SWIFT system to DHS’s subsystem for Provider payments: DHS-3725-ENG (EFT Vendor Number Notification) (state.mn.us). Also note: the term ‘Vendor’, ‘Supplier’, and ‘SWIFT ID’ all mean Supplier ID. |
Department of Human Services – Provider Help desk |
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Employment Verification Contacts |
State of MN Agency Contract list |