Help is available if you need assistance with any SWIFT Financial or Procurement process. Contact the SWIFT Help Desk via phone or email.
7:30 a.m. to 4:00 p.m.
Monday through Friday
Closed holidays
651-201-8100, option 2
Contact the SWIFT Help Desk if you still have questions after reviewing the SWIFT Training and Support Resources page.
SWIFT Supplier, Vendor and Payee: Questions and Topics |
Who to Contact |
How to Contact |
Supplier Portal Registrations, User ID Requests, Password Resets, Bank Forms, Supplier Updates (i.e., banking, addresses, contacts, etc.), and Payment information requests. |
Minnesota Management & Budget – EFT Helpline |
efthelpline.mmb@state.mn.us |
Supplier Change Requests, Supplier Status Questions, ‘To Be Archived’ Suppliers, Registration Errors, Supplier Locations & Maintenance and Bidder to Supplier Conversions |
Minnesota Management & Budget – Vendor Support |
vendor.mmbefax@state.mn.us |
Warrant (Check) Payment Offsets (IRS/DOR) please get in touch with the number provided on the payment remittance on the warrant. |
Department of Revenue |
Phone: 651-556-3003 |
Suppliers: Please work with the paying agency for the warrant (Check Reissues), Wires, and Warrant Special Handling. |
Paying Agency |
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Agencies: Requests for Municipal Audit reports (payment by vendor reports), stop payment(s), warrant special handling, and wire transfers. Updates to Agency Origin contact phone numbers - this number appears on warrants. |
Minnesota Management & Budget – Vendor Payments
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Virtual Payments |
US BANK |
PaymentPlus@access-online.com or Phone: 855-268-5386 |
1099 Questions/Requests and Foreign Supplier Requests. |
Minnesota Management & Budget – Vendor Payments
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W9-1099.mmb@state.mn.us |
Suppliers with questions about Bids or Bidding, Solicitations, Events, Proposals, Category Codes, Bidder Registration, Awards and Supplier Contracts, Etc. |
Department of Administration -Office of State Procurement |
Phone: 651-201-8100, option 1
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Adoption AssistanceInquiries, Payment Status, Address Updates, Name Changes, or other changes to legal guardian information. Please contact your AAP Caseworker (Caseworkers are assigned by last name of Relative Custodian 1)
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Department of Human Services – Adoption Assistance |
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Healthcare ProvidersNote: The three-digit Location Code for your entity would be ‘001’ if you only have 1 address on file (most common). If you have multiple addresses, please verify with MMB – EFT Helpline before sending DHS their notification form, which will link your Supplier Profile in our SWIFT system to DHS’s subsystem for Provider payments: DHS-3725-ENG (EFT Vendor Number Notification) (state.mn.us). Also note: the term ‘Vendor’, ‘Supplier’, and ‘SWIFT ID’ all mean Supplier ID. |
Department of Human Services – Provider Help desk |
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Employment Verification Contacts |
State of MN Agency Contract list |