Resources and Guides

Guides

• ACP Program Operations Guide
• ACP Documentation Needed to Support Participant Eligibility
• ACP Cost Category Guidance
• ACP Workforce One User Guide

Resources

• Quarterly Report Instructions
• Social Security Online Replacement Card
• Monitoring Policies
• Physical File Management & Required Documents

Workforce One (WF1)

• ACP/P2P/MFRP Electronic Document Storage Guidance
• ACP Workforce One User Guide
• How to Pull Reports in Workforce One Instructions
• User Instructions on Getting or Changing Workforce One Access
• Workforce One Provider Information Website with Additional Information

Training Resources

Onboarding Training

• Direct Appropriation Onboarding Training can be found under Adult Direct Appropriations
• Quarterly Report Training - February 20, 2025
  • Webinar (1 hour)
  • PowerPoint Slides

Workforce One Trainings

• ETP Programs Case Management Training Part 1 & Part 2 (7 hours total)
  • ETP Programs Case Management Training Part 1
  • ETP Programs Case Management Training Part 2
• SFY 2024 - 2025 ACP Workforce One Training for Competitive Grantees - May 22, 2024 (4 hours)
• SFY 2024 - 2025 ACP Workforce One Training for Direct Appropriations Grantees - September 20, 2023 (4 hours)
• WF1 Reports and Advanced Search Training (2 hours)
• Workforce One Training Videos Workforce One under Resources Tab, User How – To Guides.  Videos on Case Notes, Activity, and Plan are 3-5 minutes long.

Workforce One Electronic Document Storage Training

• Electronic Document Storage (EDS) Training - July 30, 2024
  • Webinar (1.5 hours)
  • Presentation Slides
• Electronic Document Storage (EDS) Policy
  • Attachment 1: Workforce One Document Storage Navigation Guide