Resources and Guides

Guides

• ACP Program Operations Guide
• ACP Documentation Needed to Support Participant Eligibility
• ACP Cost Category Guidance
• ACP Workforce One User Guide

Resources

• Quarterly Report Instructions
• Social Security Online Replacement Card
• Monitoring Policies

Workforce One (WF1)

• ACP/P2P/MFRP Electronic Document Storage Guidance
• How to Pull Reports in Workforce One Instructions
• User Instructions on Getting or Changing Workforce One Access
• Workforce One Provider Information Website with Additional Information

Training Resources

Onboarding Training

• SFY 2026 - 2027 Competitive Grants Onboarding Training – February 27, 2026
  • Webinar (4 hours)
  • PowerPoint Slides
  • Financial Reconciliation Handout
• Direct Appropriation Onboarding Training 
  • Can be found under Adult Direct Appropriations.
• Quarterly Report Training - February 20, 2025
  • Webinar (1 hour)
  • PowerPoint Slides

Workforce One Trainings

• ETP Programs Case Management Training Part 1 & Part 2 (7 hours total)
  • ETP Programs Case Management Training Part 1
  • ETP Programs Case Management Training Part 2
• SFY 2024 - 2025 ACP Workforce One Training – May 22, 2024
  • Webinar (4 hours)
• WF1 Reports and Advanced Search Training 
  • Webinar (2 hours)
• Workforce One Training Videos
  • Workforce One under Resources Tab, User How – To Guides.  Videos on Case Notes, Activity, and Plan are 3-5 minutes long.
• Electronic Document Storage (EDS) Training - July 30, 2024
  • Webinar (1.5 hours)
  • Presentation Slides
  • Electronic Document Storage (EDS) Policy
  • Attachment 1: Workforce One Document Storage Navigation Guide