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FAQs on transition to IDEMIA

The new vendor (IDEMIA) is providing  fingerprints and photographs services. Entities initiating background studies will notice a few differences as fingerprint-based background studies resume. The Fingerprint Vendor Transition Guide for Entities DHS-8166 (PDF) has an overview of the new process and key differences

Process

Locations

Cost and payment

Purchasing equipment and mobile options

New vendor changes and selection

Reporting concerns

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