Details: FEI data breach - January 2026

On January 16, 2026, the Minnesota Department of Human Services mailed clients notification of a data breach involving its MnCHOICES system. The system is used by counties, Tribal Nations, and managed care organizations to support their assessment and planning work for Minnesotans needing long-term services and supports.

In November, DHS received notification from FEI Systems, the vendor that manages MnCHOICES, indicating a provider-associated user had accessed the demographic records of over 300,000 individuals and additional information for 1,206 of those individuals. The user no longer has access.

DHS ordered a forensic investigation be completed by the vendor. At this time there is no evidence information has been misused. Additional safeguards have been put in place to prevent similar incidents. A sample individual breach notification for both sets of impacted individuals client letter is attached for your reference. More information about MnCHOICES can be found, here.

The DHS Office of Inspector General is aware of this incident and has developed data-driven processes to monitor and evaluate billing information, in an effort identify whether there was fraudulent or inappropriate use of the accessed data. If potential fraud is identified, DHS will fully investigate and when appropriate refer those matters to law enforcement. DHS has also requested individuals affected by this breach partner with us, by reviewing their health care statements and reporting any suspicious charges or services.

Frequently asked questions about the breach

DHS strongly encourages anyone with information about suspected Medicaid fraud to contact DHS by calling 651-431-2650 (Toll-free: 1-800-657-3750) or by submitting a report online athttps://mn.gov/dhs/general-public/office-of-inspector-general/report-fraud.