Doula Resources and MN–ITS Training

In this training, you will learn how to:

• Navigate the MHCP provider webpages to understand the following:
  • Provider tools and resources
  • MHCP basic provider requirements
  • MHCP programs and services
  • MHCP relationship with managed care organizations
  • MHCP billing policy overview
  • Doula provider manual
• Use MN–ITS for the following:
  • Administration user levels
  • Verify member eligibility
  • Access your MN–ITS mailbox
  • Retrieve and read your remittance advice
  • Submit an 837P professional claim for doula services
  • Copy, replace or void claims
  • Check a claim status

Sessions are available on the following dates from 9 a.m. to 1 p.m and include time for breaks. We will provide the same information on each of the following dates:

• Tuesday, Feb. 27, 2024 – Register at Doula Resources and MN–ITS Training, Feb. 27.
• Tuesday, March 19, 2024 – Register at Doula Resources and MN–ITS Training, March 19.
• Tuesday, May 21, 2024 – Register at Doula Resources and MN–ITS Training, May 21.
• Tuesday, Aug. 6, 2024 – Register at Doula Provider Basics, Aug. 6.
• Wednesday, Aug. 7, 2024 – Register at Doula Resources and MN–ITS Training, Aug. 7.
• Tuesday, Sept. 17, 2024 – Register at Doula Provider Basics, Sept. 17.
• Wednesday, Sept. 18, 2024 – Register at Doula Resources and MN–ITS Training, Sept. 18.
• Wednesday Nov. 6, 2024 – Register at Doula Provider Basics, Nov. 6. 
• Thursday, Nov. 7, 2024 – Register at Doula Resources and MN–ITS Training, Nov. 7.
• Wednesday, Dec. 4, 2024 – Register at Doula Provider Basics, Dec. 4.
• Thursday, Dec. 5, 2024 – Register at Doula Resources and MN–ITS Training, Dec. 5.

Before you attend the webinar, you must have your MN–ITS username and password to access your MN–ITS account for this training. If you do not have a MN–ITS username or password, contact your organization’s MN–ITS administrator. If your organization has not yet registered for MN–ITS, use your MNITS Welcome letter to register and assign the delegated billing person a username and password before attending this training. Contact the MHCP Provider Resource Center if you need a copy of your letter.

We recommend providers attend the Provider Basics training offered monthly before attending this session.

You may print or view the following session materials that will be used during the webinar.

• Remittance Advice Example (DHS-7400A) (PDF)
• How to Read the Payer Claim Control Number (DHS-3948B) (PDF)

You will receive an email with Webex information immediately after you register. Make sure you check your spam and junk folders when you look for this email. 

Participants will:

• Connect to the webinar from their own computers and do not need special hardware or software.
• Communicate with presenters and others in the audience using the chat feature available as part of the webinar session.

Participants will need the following to attend the webinar session:

• Internet access
• Computer speakers or a headset

If you need a reasonable accommodation to participate in a training session, email dhs.provider-workshops@state.mn.us to tell us what kind of accommodations you need. We will contact you by email to confirm your request.