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Health Care Consumer Support Document Portal: FAQ for Partners and Providers

Use these troubleshooting tips if you have questions about using the Health Care Consumer Support (HCCS) document portal or have problems attaching documents to the HCCS document portal.

The HCCS document portal is used to submit documents to HCCS only for Minnesota Health Care Programs (MHCP) or health plan enrollment.  

The HCCS document portal accepts forms for:

  • MinnesotaCare and certain other public health care programs 
  • Minnesota Family Planning Program (MFPP)
  • Hospital Presumptive Eligibility (HPE) 
  • Health Plan Enrollment for MinnesotaCare, Minnesota Senior Health Options (MSHO), Special Needs Basic Care (SNBC) and certain other programs
  • State Medical Review Team (SMRT)

Common questions about using the portal

Questions about acceptable file types

Questions about submitting renewals, applications, and proofs

Questions about managed care documents


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