eDocs is a document repository that contains forms and documents in multiple languages. The eDocs search allows clients, county and tribal workers, providers, employees and other stakeholders to easily access current versions of documents.
To use eDocs, you must have one of the following supported browsers:
Mac users must have both a browser and Adobe Reader software installed. The most recent version of both the browser and Reader are recommended.
Mac users should not have more than one software version of Adobe Reader or Adobe Acrobat loaded on their computer because this can cause software conflicts when attempting to view PDF documents using any browser.
In most cases, no. Anyone who has Internet access and a browser can use eDocs. If you are prompted to enter a user ID and password, see "What should I do if I get the eDocs login screen?".
You might be getting the eDocs login screen for any of the following reasons:
Some preprinted documents on eDocs are available. There is an online bulk order site for documents. If you can't get to the bulk ordering website, if you forgot your password, or if you got an incorrect order, contact DHS Print Purchasing.
Check the version date in the upper right corner of the document. The version date is also displayed in search results. For counties that use DHS forms in their document management systems, DHS sends email updates to subscribers interested in knowing when a form changes. Update notices are for forms only, not brochures or other types of publications. Subscribe to get update notices.
DHS bulletins are not in eDocs, but two years' worth of bulletins are archived on this website.
If you receive a message "Please wait..." or "Error opening PDF form" when opening a PDF in your browser, this means your browser is using a non-standard PDF viewer to display the PDF (Read more on Adobe's website). In order to display forms correctly, all PDFs must be opened using Adobe Reader or Adobe Acrobat.
Adobe Reader is available to download for free at http://get.adobe.com/reader/.
All future PDFs opened in Chrome will be downloaded to your computer.
You will need to change the default PDF viewer to Adobe Reader.
You will only need to do these steps once. All future PDFs will open in Adobe Reader by default.
If you have questions, contact the eDocs HelpDesk.
As long as you have a current version of Adobe Reader installed, you can save data in a PDF form. See PDF requirements for the DHS website.
To save data in a PDF form:
Note: If you are using Microsoft Edge browser, be sure to save the PDF file before entering data into the form. If you don’t, the PDF file will become corrupted, and you won't be able to save data in the form. If you open a PDF and see this error message when you try to save the file: "The document could not be saved. There was a problem reading this document (105)," it's because the PDF file is corrupted. If this happens, you will need to re-download the PDF to get an uncorrupted file.
If data does not save in a PDF form, contact the eDocs HelpDesk.