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Consumer directed community services support planner

If a person feels they need more professional help to develop their support plan, they can use a support planner to help decide what will work best for them. A support planner is a person who has been certified by DHS as someone who understands the consumer directed community supports service, person-centered planning and the process of developing a support plan.

How can a support planner help me?

A support planner is able to:

  • Provide information about consumer directed community supports and provider options
  • Help develop a community support plan
  • Find services and supports
  • Make arrangements for purchases and delivery of services and supports
  • Help solve problems that may occur
  • Help monitor the CDCS Community Support Plan DHS-6532 (PDF)
  • Assist with recruiting, screening, hiring, training, scheduling, monitoring and paying support workers
  • Provide and arrange for staff training specific to the person's needs.

What are the requirements to be a support planner?

A support planner must:

  • Be 18 years of age or older
  • Be able to coordinate their support planner with required case management services
  • Complete a training module of at least six hours duration developed and approved by DHS on person-centered planning, in addition to information on the Vulnerable Adult Act and Maltreatment of Minors Act
  • Successfully pass the initial support planner certification test
  • Maintain eligibility by taking and successfully passing the support planner certification test every two years thereafter
  • Use the community support plan or similar format that includes all of the information required to authorize CDCS.

People may require additional qualifications of their support planner, which should be written in their CDCS Community Support Plan DHS-6532 (PDF).

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