You will access MPSE through a link in your MN–ITS account. If you do not already have a MN–ITS account, you will need to register for one. If you are not sure if you have a MN–ITS account, contact the MHCP Provider Call Center.
If you are a new provider enroller, you will need to register for a temporary MN–ITS account, click on the MPSE registration link to find in the MPSE User Manual for instructions on how to complete the MPSE registration process as a new provider enroller. During the MPSE registration, you will create a temporary username and password to use until your MPSE registration is approved.
If you are an existing MHCP provider, you will log in to your MN–ITS account and click on the MPSE link. Then you must verify the enrollment information currently on file for you. You will also be asked to enter any ownership and management information as that information is not automatically transferred into MPSE.
An individual provider or organization can assign a person to be the primary administrator to access MPSE. That administrator would then need the individual provider’s or the organization’s MN–ITS username and password to manage the provider’s account for them.
You can assign user roles to as many staff members as you wish, but each staff members can only be assigned to one role. The amount of access the person will have to enrollment information is based on the user role given. The MPSE manual explains in detail the different MPSE User Roles that can be assigned.
Each provider receives a “Welcome” letter when you enroll with MHCP. If you no longer have your letter or do not know who your primary administrator is contact the MHCP Provider Call Center.
Each MPSE account is identified by a tax ID. This will either be a Social Security Number (SSN) or a Federal Employer ID (FEIN). This information is housed in the “Portfolio” in MPSE. Each provider is identified by a National Provider Identifier (NPI) or a Unique Minnesota Provider Identifier (UMPI). This is organized as the “Profile Information” in MPSE. All the records operating under one tax ID (or profiles) can be accessed through the same portfolio account (FEIN or SSN) and providers will be identified within the portfolio by their NPI or UMPI.
Yes, this will be the same as the MN–ITS account.
MPSE portfolios (or accounts) are organized by FEIN number. For example, if your organization has one FEIN, but three NPIs for three different locations, each location (NPI) is organized under one portfolio because they share the same FEIN. However, if your organization has three different FEINs, you would need three separate MPSE accounts with a separate portfolio for each FEIN. The MPSE User Manual explains in detail how the account portfolios and profiles are organized.
If you are the Global Provider Enroller, Enrollment Record Provider Enroller or Affiliations Provider Enroller, you may affiliate the provider to your organization through MPSE.
No. Any assigned users will still have access to MN–ITS. However, you will need to assign the specific MPSE role access to your users. You will do this by assigning MPSE User Roles to each of the users you wish to grant access to your MPSE account(s). Refer to the MPSE User Manual for more information on MPSE User Roles.
No. The best place to find updates regarding MPSE will be on the MPSE Portal webpage.
MHCP processes all complete requests within 30 days of receiving the request whether they are submitted by paper or MPSE portal. Each paper request is considered a new request and is subject to the same processing timelines (30 days) as an initial request. The benefit to enrolling through the MPSE portal is that once a request has been completed and submitted, providers can verify that the request was received via the portal and can monitor the status of that request through MPSE. In addition, requests that are submitted through MPSE can be “taken back” before DHS has processed it and correct any information and resubmit without starting the 30-day processing clock over.
While MPSE is a new way to enroll in MHCP electronically, all the requirements and policies remain the same and can be referenced in the MHCP Provider Manual by provider type.
Whether the enrollment request was submitted via the online MPSE portal, paper or fax, the approval letter will only be sent by mail. However, you will be able to see the enrollment request status is complete when you log into the MPSE portal.
The MN–ITS primary administrator can assign you as an Enrollment Record Provider Enroller to MPSE to submit the necessary information for their NPI or UMPI. This will give you access to make changes to that specific NPI, but not for others in the same portfolio.
For a provider to manage their data online they will need to access MPSE to maintain their record. An individual provider can assign a person to be the primary administrator to manage the provider account.
The authorized agent(s) that you designate within your organization is a business decision. An authorized person would be any person who has been delegated the authority to obligate or act on behalf of the provider (Individual or organization). Information regarding ownership and management disclosure can be found on page 5 of the Disclosure of Ownership and Control Interest of an Entity (DHS-5259) (PDF). You can also find more information about the disclosure of owners and authorized persons in the MPSE User Manual.
Currently, MPSE does not accept electronic signatures. You will need to print any documents that need to be signed, have the appropriate person physically sign the document, and scan and upload it to the portal. DHS is creating a process to accept electronic signatures. We will notify providers when that function is complete.
Documents submitted prior to the MPSE portal launch will not be uploaded to MPSE. MPSE will store providers’ documents submitted from the time of the MPSE portal launch and forward. For example, all of your current MHCP records and services will be listed in MPSE but the documents that were previously sent to DHS before the MPSE launch will not be in your file.
Yes, you will be able to submit a change of ownership request through the MPSE portal.
You will only have to add ownership information once in MPSE. You will have the option to apply the change to all records under the same FEIN. However, if you have multiple FEINs, you will have to update each FEIN separately.
No, but providers who are required to pay a fee will need to provide the payment confirmation number in MPSE.
No. You will need to add each service separately. This will allow the providers to control when to start and stop that service and will also help for billing purposes.
Yes. You can update any information before validation, because DHS does require all information to be up-to-date, especially licenses.
The purpose of the tribal questions is to identify which providers have a contract with a tribe to provide services on tribal land.
Yes. DHS will still accept any faxed in documents and applications. Internal staff will upload faxed documents into the MPSE portal.