Health care coverage
What is LoginMN?
LoginMN is the secure way to access Minnesota’s online benefit applications and services. This includes your human services health care account. Whether you’re applying for the first time or returning to manage your benefits, this page will help you create an account, log in, and troubleshoot common issues. After you’ve created an account, you will be able to sign in to access your health care account. This account allows you to:
- Apply or re-apply for benefits online (mail in option is always still available)
- Review notices
- File an appeal
- Assign a navigator
How do I create a LoginMN account?
Creating an account takes just a few minutes. You’ll need an email address and access to your inbox for verification.
Instructions
- Go to the LoginMN sign in page.
- Select Create account.
- Enter your name and email address.
- Create a password that meets the security requirements.
- Check your email for a verification link and follow the instructions.
- Verify your identity (if you haven’t already done this for another LoginMN service provided).
- Return to LoginMN and sign in with your new credentials.
Brower and device tips
For the best experience:
- Use the latest version of Chrome, Edge, Safari or Firefox
- Enable cookies and pop ups
- Try switching devices if you continue to have issues
Frequently asked questions about LoginMN
Find answers to the most common questions about LoginMN, including password rules, verification steps, and account recovery.
LoginMN FAQHow to resolve common LoginMN issues
Resetting your password
If you forgot your password:
- Select Forgot password on the LoginMN sign in page
- Enter your email address
- Check your inbox for a reset link
- Create a new password and sign in again
Tip: Password reset emails may take a few minutes. Check your spam or junk folder.
Remembering your username
If you can’t remember your username:
- Select Forgot username
- Enter the email address you used when creating your account
- Your username will be sent to your email
Not getting emails sent from LoginMN
If you didn’t receive your verification email:
- Confirm you entered your email correctly
- Check spam/junk folders
- Search your inbox for “LoginMN”
- Select Resend verification email on the LoginMN page
Locked out of sign-in page
Your account may lock after several incorrect password attempts. To unlock it:
- Wait 15 minutes and try again
- Or reset your password to unlock immediately
Brower and device tips
For the best experience:
- Use the latest version of Chrome, Edge, Safari, or Firefox
- Enable cookies and pop ups
- Try switching devices if you continue to have issues
Common online application error messages
Before you call, check these common application error messages to see if that fixes your problem.
403 – “Forbidden” error
What does this mean: Access to the page is restricted, often due to permission or a browser issue.
How to fix:
- Clear your browser cache and cookies.
- Try a different browser.
400 – Unhandled service exception error
What does this mean: Something in the application didn’t follow the system rules or your session data became corrupted.
How to fix:
- If you see this on the Application summary screen: Return to Home and start a new application.
- On any other screen: Clear your browser cache and cookies or try a different browser.
500 – Unhandled service exception error
What does this mean: The server had an unexpected problem, such as high traffic or a system error.
How to fix:
- Clear your browser cache and cookies.
- Try again later.
Authorization failed
After attempting to submit online application.
What does this mean: You may already have an active application or open case in our system.
How to fix: Call the number listed on your application confirmation or by calling the DHS Contact Center at: 651-478-8348 or 833-880-1001.
Unhandled user error
What does this mean: The system crashed because the browser’s “Back” button was used instead of the system navigation buttons.
How to fix:
- Select the Minnesota logo in the upper left to continue.
- Use the system navigation buttons instead of your browser’s “Back” button.
Clearing browser cache and cookies
What are they?
- Cookies: Small bits of information a website saves so it can remember you.
- Cache: Browser’s temporary storage that helps pages load faster.
Desktop computer browsers
Microsoft Edge
- Open Edge → Click the three dots (…) in the upper right.
- Select Settings → Privacy, search and services.
- Under Clear browsing data, click Choose what to clear.
- Select Cookies and other site data and Cached images and files.
- Click Clear now.
Google Chrome
- Open Chrome → click the three dots (⋮) in the upper right.
- Select Settings → Privacy and security → Clear browsing data.
- Choose All-time as the time range.
- Select Cookies and other site data and Cached images and files.
- Click Clear data.
Mozilla Foxfire
- Open Firefox → click the three lines (☰) in the upper right.
- Select Settings → Privacy and security.
- Scroll to Cookies and site data → click Clear data.
- Select Cookies and site data and Cached web content.
- Click Clear.
Mobile device browsers
Microsoft Edge
- Open Edge → click the three dots (…) → Settings → Privacy and security → Clear browsing data.
- Select Cookies and cached files.
- Click Clear now.
Google Chrome
- Open Chrome → click the the three dots (⋮) (Android) or (…) (iPhone).
- Click History → Clear browsing data.
- Choose All time as the time range.
- Select Cookies and cached images.
- Click Clear browsing data.
Mozilla Foxfire
- Open Firefox → click the three lines (☰) in the upper right.
- Select Settings → Privacy and security.
- Scroll to Cookies and site data → click Clear data.
- Select Cookies and site data and Cached web content.
- Click Clear.
Still need help?
If you can’t find your answer here or on the LoginMN FAQ, view the LoginMN support page for more information.
LoginMN support