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    2023-2027 Agencywide strategic plan

    Guiding principles

    Aspirational commitments for how DHS will approach work.

    • Center and invest in diversity, equity, inclusion, accessibility and anti-racism.
    • Be trustworthy and accountable.
    • Listen with humility to grow authentic partnerships.
    • Communicate with simplicity and cultural competence.
    • Collaborate and innovate with Tribal Nations, counties and providers.
    • Amplify community-led approaches.
    • Subtract work and processes.
    • Protect our planet.

    Outcomes and goals

    The plan features three main outcomes with a total of 14 goals.

    A. People in Minnesota thrive

    • Goal A.1: Advance policy and programs that support equity, justice and stability in food, housing, income, child care and health care.
    • Goal A.2: Promote adult and children's safety and wellbeing with easy access to behavioral health supports and optimal living situations.
    • Goal A.3: Champion a service continuum that centers justice, equity and choice supporting people with disabilities and older adults to lead meaningful lives in community.
    • Goal A.4: Invest in home, community, and facility-based care workforce and strengthen Minnesota’s network of caregiving.

    B. People experience high-quality human services

    • Goal B.1: Transform and strengthen the service delivery experience to be equitable, accessible, caring, and responsive.
    • Goal B.2: Administer programs effectively and efficiently through streamlined processes and reduction of errors, fraud and waste.
    • Goal B.3: Build capacity to partner with Tribal Nations and counties to envision a human services system that works for the people in Minnesota.
    • Goal B.4: Build capacity to engage with community and amplify voices in decision making processes.
    • Goal B.5: Equip partners and providers, with resources and technical assistance to maintain program integrity and deliver better services.

    C. People at DHS thrive in an inclusive environment

    • Goal C.1: Become an anti-racist/multicultural organization and build equity into everything we do.
    • Goal C.2: Create an organizational culture where employees experience inclusion, psychological safety, respect, wellbeing, and joy.
    • Goal C.3: Build career pathways and create ways for staff to grow in their job.
    • Goal C.4: Be a collaborative partner in the creation of separate state agencies while supporting employees and continuity of operations.
    • Goal C.5: Enhance DHS’s environmental sustainability.
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