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2018-2020 Agencywide strategic plan


When we help each other, we create a brighter future for Minnesota. Strategic planning is a tool to help us refocus our work. We evaluate our current efforts, set goals and collaborate with our partners to ensure we all are working toward helping the people of Minnesota meet their basic needs and achieve their highest potential. Our goals encourage and foster innovation among our employees; working in partnership with counties, tribes, and other organizations; continuous improvement and learning from the people we serve. We organize our efforts under four key initiatives: people, services, finance and technology. 

Key Initiative: People

peopleAdvance equity and reduce disparities by establishing an environment in human services that engages all people.


Key Initiative: Services

servicesRedesign, simplify, and integrate services to achieve positive and equitable outcomes.


Key Initiative: Finance

financePrioritize financing reform and sustainability practices that ensure funds are used effectively and efficiently in order to support human services and improve outcomes for people.


Key Initiative: Technology

technologyImplement and support effective and timely technologies through strong partnerships to improve outcomes for the people we serve.


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