The Minnesota Adult Abuse Reporting Center (MAARC) is the common entry point under Minnesota Statues 626.557. MAARC operates 24 hours a day, seven days a week for the public and mandated reporters. MAARC also provides an opportunity for mandated reporters to meet their reporting duty by making a web report at mn.gov/dhs/reportadultabuse/. Mandated reporters may refer to the MAARC Report Guide for information on using the web-based reporting system. Mandated reporters may also make phone reports by calling the statewide toll-free number MAARC at 1-844-880-1574. Phone and web reports are promptly submitted by MAARC to the agencies responsible for investigation and protective services.
Mandated reporters are professionals or professional's delegate identified by law (MS 626.5572 Subd. 16) who MUST make a report if they suspect a vulnerable adult has been abused, neglected or financial exploited.
Emergency: Reporters calling to report and emergency, that requires immediate assistance from the police/sheriff, the fire department or an ambulance, must call 911 and then return to the website to make the mandated report of suspected maltreatment of a vulnerable adult.
Out-of state maltreatment: Mandated reporters reporting and allegation of suspected maltreatment of a vulnerable adult that did not occur in Minnesota must make the report to the state in which the allegation occurred. The national Adult Protective Services Association has information for reporting in all states. http://www.napsa-now.org/get-help/help-in-your-area
The online reporting system may occasionally be unavailable when system maintenance is being conducted.
Some professionals are required to report suspected maltreatment of a vulnerable adult. Online Mandated Reporter Training provides training on state statute and the duties of mandated reporters. It is available to any interested person.
Minnesota law requires local social service agencies to assess and offer protective services in response to reports of suspected maltreatment. Counties use a suite of standardized tools when making decisions regarding protective services and report investigation in response to reports of suspected maltreatment of vulnerable adults received by the Minnesota Adult Abuse Reporting Center (MAARC). Policy for use of the standardized decision-making tools is found in the "Guidelines and Procedures Manual"
Contact the lead investigative agency responsible for the report for data requests related to that agency's response to a MAARC report
Information contained in reports of suspected maltreatment of a vulnerable made to the Minnesota Adult Abuse Reporting Center (MAARC) is confidential under Minnesota Statutes 626.557 Subd. 12b. Minnesota Statutes 13.02 defines confidential data as data that is not made public and is not accessible to the subject of the data. The Minnesota Department of Human Services cannot provide a copy of report or any information about a MAARC report to the reporter, the alleged victim, the alleged perpetrator, a provider or any entity that is not a lead investigative agency, law enforcement or a prosecutor. Data related to a lead investigative agency’s response to a MAARC report may have different data requirements.