The Office of Ombudsman for Long-Term Care (OOLTC)

What is an Ombudsman?
The Office of Ombudsman for Long-Term Care (OOLTC) is an independent state agency that serves people needing or receiving long-term care through complaint investigation, advocacy and education.

Resources to Help You
We are committed to providing you with a range of information and resources you can use to advocate for yourself. Our resource page provides various fact sheets, guides, and other resource materials to empower you.

Know Your Rights
OOLTC is dedicated to educating residents and their families on rights, and supporting and empowering residents in exercising their rights.