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Person-centered practices

Minnesota is moving toward person-centered practices in all areas of service delivery. As a state, Minnesota strives to make sure everyone who receives long-term services and supports and mental health services can live, learn, work and enjoy life in the most integrated setting. The goal is for people to lead lives that are meaningful to them. To do this, we must have a person-centered support system that helps people:

  • Build or maintain relationships with their families and friends
  • Live as independently as possible
  • Engage in productive activities, such as employment
  • Participate in community life. 

Our support system must reflect that we understand, respect and honor the things each person thinks are important.

Person-centered practices are essential to this effort. Person-centered practices are flexible and adaptable. They encourage informed choice and creativity. We use person-centered practices because they increase people's quality of life.

Our transition to this person-centered approach reflects one of DHS’ core values: We focus on people, not programs. However, the person-centered approach is not unique to Minnesota. It is a practice that is emerging across a wide variety of fields that work with different people in different settings. Many state and federal policies now mandate person-centered delivery of long-term services and supports.

Person-Centered, Informed Choice and Transition Protocol

DHS created the Person-Centered, Informed Choice and Transition Protocol (PDF) as a guide lead agencies (counties, tribal organizations and managed care organizations) must use to implement person-centered practices. The protocol helps support planners use good practices and shows them how to develop and use person-centered plans. For more information on the protocol, including a list of frequently asked questions, see the DHS person-centered protocol page.

Information for people with disabilities and their families

With the help of focus groups comprised of people with disabilities, the Disability Linkage Line® created What does person-centered mean for me? An introduction, DHS-6803 (PDF). It can help people with disabilities apply person-centered principles to their life. It also helps families and case managers learn and activate person-centered processes.

Planning facilitators

To find a facilitator near you, see the Regional listing of available person-centered planning facilitators. If you don't know which region you live in, see the map on the Regional Resource Specialist (RRS)Geographic Area eDoc. To help you find a good match, see Questions to ask potential facilitators.

Additional information

DHS is in the process of developing more information on person-centered practices. We will share as it becomes available. Please check this page frequently for updates.

Contact DHS

For questions or to request help to transition to person-centered practices, contact the DHS Disability Services Division Response Center.

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