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FAQs about licensing actions

The Minnesota Department of Human Services (DHS) in partnership with counties licenses approximately 22,000 service providers, including child care and foster care. This page answers questions frequently asked about licensing actions and maltreatment investigations involving DHS-licensed providers.

Severity and types of licensing actions

DHS and county licensors regularly review licensed programs, investigate complaints and issue licensing actions for providers who are out of compliance. The types of licensing actions that DHS can take are:

  • Correction order
  • Conditional license
  • Fine
  • Temporary immediate suspension
  • Indefinite suspension
  • Revocation

Licensing and maltreatment complaints and investigations

To help protect the health, safety and rights of people served by licensed programs, reports of possible licensing violations and maltreatment of minors or vulnerable adults are investigated by either DHS or county agencies.

Appeals and reconsiderations of licensing actions

A provider has the right to appeal licensing actions.

  • Correction orders and conditional licenses are subject to an administrative reconsideration by the commissioner of human services. The legal division in the Office of Inspector General conducts a review of the order and issues a decision.
  • Fines, license revocations, suspensions and denials are subject to a contested case hearing that results in a recommendation by an administrative law judge. The commissioner issues a final decision.
  • When a licensing action is based on a maltreatment determination or a disqualification, all related matters are consolidated into a single contested case hearing.
  • Commissioner decisions can be appealed to the Minnesota Court of Appeals.

Information about licensed providers

Information about licensed programs, licensing actions and maltreatment investigation are available on the DHS Licensing Information Lookup.

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