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What you cannot do online

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Using your coverage and finding providers

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Additional help

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Already enrolled?

You may be able to use your health care account to view or manage your Medical Assistance or MinnesotaCare information online. Right now, the online account only works for families, children, and single adults.

If you are 65 or older, blind, disabled, or applying for long‑term care, you will need to manage your case offline at this time.

What can I use my account for?

You can complete many tasks without calling your agency, such as:

  • Review notices
  • Reapply for coverage (if coverage has closed)
  • File an appeal
  • Assign a navigator to your case
Sign in to your accountHow to create an account

What you cannot do online

Your online account can help with some tasks, but many changes must be handled by your county, Tribal Nation or Health Care Consumer Support. If you need to report changes, ask questions about your renewal, request proof of coverage or have other general questions, contact your agency. If you aren't sure which agency to call with questions, select the Contact us button below.

Note: Go to the Using your coverage and finding providers section on this page for questions about medical billing, what’s covered with your plan or finding a doctor.

Contact us

Renew your coverage

Most people must renew their Medical Assistance or MinnesotaCare coverage once per year. Your coverage may be automatically renewed or you may have to manually renew.

What to expect?

  • Automatic renewal – You’ll get a notice if your case has been automatically renewed. You will not need to provide anything further to your agency to complete your renewal.
  • Manual renewal – You must complete and return a renewal form and documentation of your information.
Find my renewal date Learn more about renewals

Make a premium payment

Some health care programs require you to make a monthly premium payment. The most common programs requiring a premium payment are MinnesotaCare and Medical Assistance for Employed Persons with Disabilities (MA-EPD).

Other public health care programs which may require a premium are:

  • Minnesota Senior Health Options (MSHO)
  • Alternative Care Waivers (AC)
  • Special Needs Basic Care (SNBC)

You must make your first premium payment before your coverage can start. Missing ongoing payments may cause your coverage to close.

Need more information on how to make payments?

Review the premium invoice mailed to you to determine who the premium payment is for and which program it applies to.

Learn more about MinnesotaCare premiums Learn more about MA-EPD premiums

Which agency should I contact with questions?

Depending on which program(s) your household currently has coverage, contact the following agency:

If ANY household members have Medical Assistance (MA) coverage:

Find your local county or Tribal agency

Counties and Tribes manage all cases that include MA as well as households that have members on both MA and MinnesotaCare


If ALL household members have MinnesotaCare coverage:

Contact Health Care Consumer Support

HCCS supports MinnesotaCare-only cases

Using your coverage and finding providers

All members covered by MinnesotaCare and most members covered by Medical Assistance will get their medical bills paid for by a managed care plan. Some members covered by Medical Assistance who meet an exception will not need to select a managed care plan and will have their providers paid directly by the state, which is known as fee-for-service.

Managed care plans

Managed care means that you will need to choose a health plan from a provider like Blue Cross, HealthPartners, etc. You will get information in the mail about choosing a health plan. Once you are enrolled, the health plan will send you a health plan ID card and information telling you how to get services. Give your health care provider your both your health plan ID card and your Minnesota Health Care Programs member ID card each time you receive services.

Members on a managed care plan must see providers allowed through their plan. Contact your managed care plan for more information.

Find providers in your planContact your managed care plan

Fee-for-service plans

Fee-for-service means that Minnesota Health Care Programs pays a fee to MHCP-enrolled health care providers for any covered service they provide to you. Give your health care provider your MHCP member ID card each time you receive services.

Members on fee-for-service can see any provider who accepts Medical Assistance. Review the fee-for-service member handbook for more information and who to contact with questions.

Find providers that take fee-for-service coverageFee-for-service member handbook

Additional help

Navigators are trained experts who give free and confidential help. They are not salespeople and do not work for insurance companies. They can help you:

  • Help fill out forms
  • Make sure information is complete
  • Help with renewals
  • Upload verifications (i.e., paystubs, ID, immigration status, etc.)
Find a navigator