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The Appeals Division of the Department of Human Services (DHS) conducts fair hearings when applicants or recipients appeal delays in their applications or denials, reductions, suspensions or terminations of financial assistance, medical care, Supplemental Nutrition Assistance Program (SNAP) or social services.

A human services judge, who has not been involved in the decision the applicant or recipient is appealing, will look at the facts in the case. The human services judge will look at the evidence and hear arguments by the parties. Every effort is made to get all information needed to arrive at a fair decision based on the law. Most hearings are held by telephone, but if requested, may be heard by video conference or, in limited circumstances, in person. After the hearing, the human services judge writes a recommendation to the chief human services judge, who then issues a written decision on behalf of the commissioner of the Department of Human Services. The decision can take up to 60 days from the date you appeal a SNAP decision or 90 days for all other appeals. If you disagree with the decision, you have 30 days from the date of the decision to ask the Appeals Division to reconsider its decision. You also have 30 days from the date of the decision to appeal to the state district court.

There are three databases that allow for appeals decisions to be viewed online. The databases contain a collection of decisions with private data and identifying data removed. The databases are available to members of the public interested in seeing how the appeals function has addressed particular issues. Individuals can search by keyword, date, human services judge or docket number. The three databases are:

The frequently asked questions about state appeal hearings page has information about how to request a hearing. The form Information About State Appeal Hearings (DHS-2811) is also available in the DHS eDocs (eForms) library along with the form Instructions for Requesting an Appeal (DHS-0033).

Procedures for deciding financial responsibility disputes between counties

The Department of Human Services has the statutory authority to resolve disputes between county human services agencies regarding financial responsibility for human services programs ranging from Medical Assistance to commitment, which are reviewed by the Appeals Division. Procedures, information, forms and contact information is available on the procedures for deciding financial responsibility disputes between counties Web page.

For questions about the appeal process, contact:

Minnesota Department of Human Services
Appeals Division  
PO Box 64941
St. Paul, MN 55164-0941

Phone: 651-431-3600
Fax: 651-431-7523

Site address: 444 Lafayette Road N., St. Paul, MN 55155-3801

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