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NASCIO 2013

Managing IT delivery through comprehensive Service Level Agreements is unprecedented approach

10/15/2013 10:14:43 AM

The State of Minnesota has been named a recipient of the National Association of State CIOs (NASCIO) 2013 Recognition Award for Enterprise IT Management Initiatives.

The honor, awarded yesterday at the NASCIO Conference in Philadelphia, recognized Minnesota for the service level agreements (SLA) process it developed for management of state government IT. Minnesotas SLA process is a comprehensive, sustainable, business-focused approach that helps customers understand exactly what to expect and how to work with their state IT partners.

The NASCIO award recognizes Minnesota as a leader, not only in the government sector, but in private industry as well.

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