Esri Enterprise Agreement FAQs

What are the benefits of the Minnesota State Esri enterprise agreement?
This enterprise agreement:
- Reduces product and support costs for Esri software for participating agencies from the State of Minnesota.
- Coordinates Esri software updates more efficiently.
- Provides for the dissemination of GIS data, techniques and knowledge among participating agencies.
Are ArcGIS Online subscriptions included in the enterprise agreement? How many are included?
Which Minnesota government agencies are participating in the Esri enterprise agreement?
- Board of Animal Health (BAH)
- Department of Administration (ADM)
- Department of Agriculture (MDA)
- Board of Water and Soil Resources (BWSR)
- Department of Commerce (COMM)
- Department of Corrections (DOC)
- Department of Education (MDE)
- Department of Employment and Economic Development (DEED)
- Department of Health (MDH)
- Department of Human Services (DHS)
- Department of Labor and Industry (DLI)
- Iron Range Resources and Rehabilitation Board (IRR)
- Metropolitan Council (MetC)
- Minnesota Housing Finance Agency (MHFA)
- Minnesota IT Services (MNIT)
- Department of Natural Resources (DNR)
- Pollution Control Agency (PCA)
- Department of Public Safety (DPS)
- Department of Revenue (DOR)
- Department of Transportation (DOT)
If I have a problem or question regarding Esri software, how do I get technical support?
What are the effective dates for the current enterprise agreement?
What Esri products and services are included in the enterprise agreement?
How do I get help with products and services available through the enterprise agreement?
Whom should I contact if I need an Esri product or service NOT included in the enterprise agreement?
My agency is NOT part of the Esri enterprise agreement, but we are interested in joining it. Whom should we contact?