Vital Records Online Ordering and E-Payment Storefront

Summary: The Minnesota Department of Health (MDH) will update its website to include an online ordering process and e-payment mechanism that enables families and individuals, no matter where they are located, to purchase Minnesota birth and death certificates directly from the state. This system will provide a secure, convenient, and user-friendly "storefront" accessible via the MDH website. The storefront will be seamlessly integrated into existing MDH systems to ensure a smooth and efficient transaction experience for users. 

The project will feature a new vital records storefront that allows customers to select vital record products and pay for them via the MDH Payment Gateway. This system will provide a secure method for submitting entitlement and supporting documents. The current vital records system in Minnesota, known as Minnesota Registration and Certification, will be upgraded so that it can receive customer information and verify payments through the MDH Gateway. Additionally, it will process orders from the Online Vital Records Storefront. The project also involves modernizing and expanding the existing web-based death record verification tool to provide search and lookup capabilities of public records to assist customers in ordering death record products. Furthermore, a web-based birth record search and lookup tool has been developed and implemented to help customers order birth record products. 

Value: Improve user satisfaction, reduce manual processes, and save time by offering a secure and controlled e-payment platform for customer orders. Additionally, establish standard operating procedures for refunds and changes, and provide the ability to attach documents.