Selected M365 Software is described below to help agencies and users decide which software will best meet their needs.
Power BI Pro
An analytic tool that can turn data into useful information. Data models, visualizations, charts, graphs and trend analysis will provide new insights into your organization to improve strategic planning and tactical initiatives.
More information on the included features and quantities is available from MNIT Relationship Management.
Microsoft Power Apps and Power Automate (Power Platform) - Included
Microsoft Power Apps is a suite of applications, services, connectors, and data platforms that provide a rapid application development environment.
Microsoft Power Automate is a tool that builds workflows that connect different applications and platforms together to automate processes and tasks.
Access to Power Apps and Power Automate is included in the MNIT Enterprise Software Bundle. There is no additional cost for basic features, standard data connectors, a set number of Application Program Interface (API) calls per day, and a set amount of storage at no additional cost.
Microsoft Power Apps and Power Automate – Advanced
This level provides access to agency-managed environments and dataverses with advanced development options, data storage, and non-standard connectors. To gain access to this level, the license being purchased must be activated for the agency. Once activated, the agency may purchase the specific number of licenses needed for the number of environments, flows, etc.
The following licenses are available at additional cost (see the Rates section for details):
- Power Apps Per User License: For users involved with application development, this license provides increased capacities for API calls and storage, and access to additional connectors.
- Power Apps Per App: This allows individual users to run one application or one portal for a specific business scenario in a specific environment based on the full capabilities of Power Apps.
- Power Apps Pay-As-You-Go: This allows you to share a Power App with any user in your organization and then only pay if the app is used.
- Power Automate Per User License: This license is used to automate business processes. This license provides increased capacities for API calls and storage, and access to additional connectors.
- Power Automate Per User with attended RPA (Robotic Process Automation) License: This license uses software bots to emulate human interaction and automate repetitive and manual tasks.
- Power Automate Per Flow: This provides an individual user with rights to one flow within a single environment.
- Power Automate unattended RPA add-on: This license extends the Power Automate Power User with an attended RPA license by enabling a bot to run independent of the user.
- Power Pages Licenses: Used to create, host, and administer modern external-facing business websites.
- Storage: Storage needs above those in the Included or Advanced License.
- API calls: Additional API capacity above what is in the Advanced License.
- AI Builder: Licensed on a monthly capacity basis. The capacity is measured in terms of service credits or AI Builder credits.
- Copilot Studio Credits: This is a form of capacity used to run custom copilots, plugins, and AI-powered workflows built in Microsoft Copilot Studio. They help manage and scale usage by measuring the compute time and API calls consumed by these AI experiences.
Contact MNIT Relationship Management to discuss these additional licenses and additional service options.
Microsoft Dynamics 365 (D365)
Dynamics 365 is a set of interconnected, modular Software-as-a-Service (SaaS) applications and services designed to transform and enable agency business processes. Instead of having separate, siloed processes and functions, Dynamics 365 offers automated, integrated, and intelligent processes that efficiently connect, prioritize, and work together to provide a cohesive organizational environment. It combines customer relationship management (CRM) and enterprise resource planning (ERP) capabilities by integrating your data, business logic, and processes. D365 licensing is split into two types of users.
- Dynamics 365 application subscription: Full users who need the complete scope of the features available through D365.
- Dynamics 365 for Team Members subscription: Light users who may use data or reports from line-of-business systems and complete light tasks like time/expense entry and human resources record updates.
Applications
- Customer Service: The MS Dynamics 365 Customer Service application, is deployed by default and supports employees with effective end-to-end case management. It provides features such as real-time transcripts and intelligent case routing.
Agencies can also choose from several Dynamics applications, including:
- Finance and Operations: Dynamics 365 Finance and Operations helps businesses automate processes and includes benefits like cost reduction, powerful scalability, built-in analytics, and smart integrations.
- Case Management: Allows for estimating and scheduling projects in Dynamics 365. Perfect for professional service organizations.
- Field Service: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
- Team Members: The Dynamics 365 Team Members license is a named user subscription designed for users whose jobs aren't necessarily tied to a function but who still need to use the basic functionality of a line-of-business system.
- Supply Chain Management: Dynamics 365 Supply Chain Management offers a connected, cohesive experience that gives visibility into every aspect of the supply chain, including sales, purchasing, logistics, production, and warehouse management.
Please contact MNIT Relationship Management for questions or to get started with Dynamics 365 for your organization.
