Strengthening public protection through licensing system modernization

Minnesotans rely on licensed professionals in fields like accountancy, architecture, engineering, and surveying to deliver safe, high-quality services. To ensure continued access to qualified experts, Minnesotans will benefit from the modernization of the core Licensing Compliance System (LCS), used by the Boards of Accountancy and AELSLAGID. This system supports all licensure and enforcement functions for over 40,000 professionals statewide.

With support from the Technology Modernization Fund, this project addresses critical risks in a 20-year-old legacy system and builds a foundation for a future solution that is secure, efficient, and adaptable—preserving public safety and trust.

Although the current LCS platform remains functional, it relies on outdated technology and is solely supported by a single contractor—a significant vulnerability. The system has reached a point where modernization is not optional, especially with the current support contract set to expire at the end of FY25. This funded effort will allow the Boards to document existing system architecture, business requirements, and user needs in preparation for a second phase of work that would implement a new, cloud-aligned solution.

The project focuses on securing expert business analysis and technical writing services to capture institutional knowledge, define user requirements, and evaluate market options. It also includes researching similar systems in use by other state agencies and identifying functional gaps. With these insights, the Boards will be well-positioned to choose a modern solution that minimizes disruption while meeting regulatory and operational goals. Importantly, this planning phase will ensure that future investments are grounded in a clear and well-documented roadmap.

Despite a combined annual budget of just $1.7 million and a staff of only 13, the Boards continue to fulfill their statutory duties with limited resources. This project is critical not just to continuity of service, but to preserving the affordability and accessibility of the licensing process itself. Without this funding, the Boards would be forced to operate an aging, unsupported system that could fail without warning, severely disrupting public licensing operations and compliance oversight.

Value: This project protects Minnesotans by preserving the integrity of professional licensure and enforcement through a cost-effective, low-risk planning phase for modernizing a vital state licensing system—ensuring the Boards can continue to serve the public reliably and efficiently.