What is the Minnesota's Modernization Playbook?

Focused on improving the services and programs that use technology to serve the people of Minnesota, the Modernization Playbook drives new ways of working together. Its flexible, iterative approach empowers state government to lead transformational efforts in a variety of situations. As a common, end-to-end outline for consistent roles, language, and activities, the Playbook allows the State of Minnesota to streamline and improve access to modern government services.

How did the Playbook get developed?

Technology is a key driver for modernization and transformation efforts in state government, and digital services make government more accessible. The Governor’s Blue Ribbon Council on Information Technology, which consisted of a group of private and public sector information technology experts, developed the Modernization Playbook to ensure that the State of Minnesota’s IT systems and government programs deliver value to the people of Minnesota. 

While the Playbook is powered by Minnesota IT Services (MNIT), a team of project management professionals, which includes technical and non-technical partners across Minnesota’s executive branch, are helping state agencies to incorporate the Playbook framework into new and existing project management processes.

Why does the State of Minnesota need to modernize?

• Align priorities across agencies and improve end user access: A modernization-focused state government improves Minnesotans’ experiences accessing government services. 
• Complete projects on time and in budget: Modernization helps to realize cost-savings and efficiencies as Minnesota streamlines access to systems, services, and programs. It creates more secure and better supported technology systems and applications. 
• Put a greater focus on solutions that meet that needs of the people we serve: Modernization efforts center around people and their experiences, allowing the State of Minnesota to focus on finding new ways to address barriers to services.

How will the Modernization Playbook help Minnesota? 

The Modernization Playbook provides a standard approach to problem solving, creating space for collaboration across agencies. What work does the Modernization Playbook apply to?

The Playbook is designed to support modernization projects, but the framework is helpful for any project or initiative. Through the Modernization Playbook, the State of Minnesota recognizes how technology enables access to government programs and services, while ensuring the primary focus of our work stays on the people we serve.

Where can I find the Modernization Playbook?

The Modernization Playbook is available online.