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MNIT Helps MDH Clear Complaint Backlog

MDH Clears Backlog of Elder and Vulnerable Adult Maltreatment Complaints

8/8/2018 11:23:30 AM

Minnesota IT Services (MNIT) worked closely with the Minnesota Department of Health (MDH) to modernize the process of addressing elder and vulnerable adult maltreatment complaints. MNIT developed a solution to eliminate the cumbersome paper-based processes and inefficient manual hand-offs between workers.

I’m proud of the hard work of the Minnesota IT Services team, in collaboration with OHFC, to move quickly to put in place an efficient, effective technology solution that addresses previous practical challenges. This is our mission: to work in partnership with agencies, sharing expertise and data to create and leverage solutions to better serve all Minnesotans.

MNIT Commissioner Johanna Clyborne

Read the full press release here

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