Conferencing Resources
Here you will find information and resources on setting up and using MNIT's Conferencing services.
Here you will find information and resources on setting up and using MNIT's Conferencing services.
ResPlus offers pay per minute audio-only conferencing functions. Features such as Recordings and Operator Assistance are available for additional per minute rates.
You may call or submit a request online. In your request, please include your:
You can request an account through the Enterprise Service Desk (MNIT Mall) by:
If you do not have access to the Enterprise Service Desk (MNIT Mall), please contact your Local Help Desk.
WebEx with Cloud Connected Audio (CCA) includes audio and recordings included in a fixed rate monthly subscription. Each account must be assigned to an individual name and email address.
You may call or submit a request online. In your request, please include your:
You can request an account through the Enterprise Service Desk (MNIT Mall) by:
If you do not have access to the Enterprise Service Desk (MNIT Mall), please contact your Local Help Desk.
A link for your agency’s WebEx site and your username are included in your welcome email following the request of your account. Selecting the link provided in the email will prompt you to create a password.
Users may want to use audio only conferencing that is not part of a WebEx meeting. No problem – audio conferencing is part of the WebEx subscription. The WebEx Audio PCN is:
Visit the West Communication support pages for detailed information on PCN setup and generating up to three audio-only accounts.
Productivity Tools integrate WebEx functions with Microsoft Office programs, enabling one-click capabilities into Outlook, Word, Excel and PowerPoint.
Non-Executive Branch Customers should contact their Local Help Desk to get help with installation.
Executive Branch Customers may download the Productivity Tools from the Software Center.
Not sure which category your organization fall under? Contact the Client Relations Team.
Visit the West Communications support pages for detailed information on using the WebEx Productivity Tools with Microsoft Outlook.
| Meeting Type | Personal Room | Meeting Center | Training Center | Event Center |
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| Conference Call |  |
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| Group Discussion/Meeting | |
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| Online Classes/Training | |
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| Webinars/Presentations | |
An overview of features for each meeting type can be found at each of the links below:
| Meeting Feature | Personal Room | Meeting Center | Training Center | Event Center |
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| Audio: Computer | |
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| Audio: Phone | |
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| Chat | |
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| Record the Meeting | |
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| Screen/Application Share | |
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| Advance Registration | |
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| Meeting Templates | |
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| Auto-Mute Attendees | |
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| Multiple Panelists | |
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| Polling/Q&A | |
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| Schedule Recurring Events | |
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| Schedule Email Reminders | |
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| Alternate Host | |
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| Breakout Sessions | |
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| Lock Room/Lobby Area | |
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| Permanent Link | |
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| Post Session Surveys | |
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| Schedule Program Series Events | |
Any single WebEx meeting (including Meeting Center, Event Center, and Training Center) can have a maximum of 500 attendees by phone using audio call-in (dialing 844-302-0362).
An additional 500 attendees can connect by VoIP (using audio through the computer with a headset).
This means that 1000 total attendees are possible but be aware of the maximums for each audio type (500 phone + 500 computer).
There are two important tasks you need to complete if you are moving from ResPlus/Intercall to WebEx with CCA:
Log into your Intercall account and download any saved recorded meetings. These will no longer be available once your ResPlus/Intercall account is deleted.
If you previously used WebEx with a ResPlus/Intercall audio account (using a phone number with an 888 prefix) and have transitioned to WebEx (phone number with an 844 prefix), you will need to update your Outlook meetings with new WebEx meeting numbers/codes and access phone numbers.
Before you begin, be sure to set up your PCN and have the WebEx Productivity Tools installed.
Follow the same process above to update recurring meetings. Be sure that you choose to edit the entire series when doing so. This will ensure that the changes will be made to future meetings under the same meeting number.
Cisco offers detailed information and instructions for using the WebEx Meetings mobile app, available for iOS and Android devices.
On-demand offers prerecorded training. In the live, instructor-led training you can ask any question you like directly to the presenter and receive immediate answers. One way to get the most of the training is to register with others in your group who will be using WebEx and attend online together.
Visit these links to register: