Some common questions about the Master Roster Program are compiled below for your reference. If you have questions not answered here, contact us by phone at 651-201-2551 or by email at email@example.com for assistance.
The User ID for the Vendor Management System is an 11 digit number. If the User ID you are using is a 10 digit number, try adding a "0" (zero) at the end.
If you are still having problems, email us with your firm's name and the last four digits of the federal tax ID number for your firm and we will email you the User ID we have in our system. Try that number. If it still does not work, let us know.
If the links found within the RFQ document are not working properly for you, please return to the web page where you first opened the RFQ. Below the title for the RFQ is a list of titles for the other documents you need. You may go directly to those documents by clicking on the document titles in that list.
Review your fee schedule by clicking on "Search Vendors" at the top of the page in the Vendor Management System.
Once you've located your firm on the list, click on "Fee Schedule" to view the current fee schedule you have on file. If it has been at least one-year since you've submitted a fee schedule, verify your fees are not increasing more than 5 percent.
Once verified, send updated fee schedule to firstname.lastname@example.org. Staff will review the fee schedule to verify it complies with the RFQ rules. You will be notified when the review is complete.