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Office of Collaboration and Dispute Resolution

The Office of Collaboration and Dispute Resolution (OCDR) uses collaborative processes and the science of human relations to help government and stakeholders improve relationships, build trust, and develop wise and durable solutions to seemingly intractable issues. 

Difficult public policy issues are complex and the public does and should have differing ideas about how to solve them. The trouble arises when we lose the belief that we have shared values and lose the trust and relationships necessary to bridge these divides. Conflict itself isn’t a problem but dealing with conflict effectively is key to a healthy democracy.

See How Collaborative Problem Solving Works
Length: 7:06 Direct Link
Bridging Divides
Watch Collaborative Problem Solving in Action
Length: 6:59 Direct Link
City of Falcon Heights Case Study

Public Engagement Resources

"Increase Resident Engagement with Better Public Meetings" (PDF) - A best practices article written by OCDR staff for the November/December 2019 edition of the League of Minnesota Cities Magazine

"Dealing with Deeply Held Concerns and Other Challenges to Public Engagement Processes" (PDF) - A guide from the Institute for Local Government

National Coalition for Dialogue and Deliberation - Additional resources on public engagement

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