Webex creates an interactive interface for virtual meetings with all audio and recordings included in one monthly rate. Webex Meetings are best for small meetings of external or internal collaborators. Webex Events are best for scheduled, large-scale, online events such as webinars or conferences.
| Meeting Feature | Personal Room | Webex Meetings | Webex Training | Webex Events |
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| Audio: Computer |  |
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| Audio: Phone | |
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| Chat | |
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| Record the Meeting | |
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| Screen/Application Share | |
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| Advance Registration | |
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| Meeting Templates | |
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| Auto-Mute Attendees | |
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| Multiple Panelists | |
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| Polling/Q&A | |
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| Schedule Recurring Events | |
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| Schedule Email Reminders | |
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| Alternate Host | |
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| Breakout Sessions | |
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| Lock Room/Lobby Area | |
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| Permanent Link | |
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| Post Session Surveys | |
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| Schedule Program Series Events | |
You can request an account through the Enterprise Service Desk (MNIT Mall) by:
If you are requesting on behalf of someone else you will need their name, email address, and office phone number for billing purposes.
A link to minnesota.webex.com and your username are included in your welcome email following the request of your account. Selecting the link provided in the email will prompt you to create a password.
Users may want to use audio only conferencing that is not part of a Webex meeting. No problem – audio conferencing is part of the Webex subscription. The Webex Audio PCN is:
Visit Cisco's support pages for detailed information on scheduling a Personal Conference or Audio Only Cisco Webex Meeting.
| Meeting Type | Personal Room | Webex Meetings | Webex Training | Webex Events |
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| Conference Call | |
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| Group Discussion/Meeting | |
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| Online Classes/Training | |
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| Webinars/Presentations | |
Any single Webex meeting (including Webex Meetings, Events, and Training) can have a maximum of 1,000 attendees.
Up to 500 of those total attendees may connect by phone.
Up to 1,000 attendees can connect by VoIP (using audio through the computer with a headset).
While 1,000 total attendees are possible, it is important to be aware of the maximums for each audio type (500 by phone and 1000 computer). Here are some examples:
There are two important tasks you need to complete if you are moving from ResPlus/Intercall to Webex with CCA:
Log into your Intercall account and download any saved recorded meetings. These will no longer be available once your ResPlus/Intercall account is deleted.
If you previously used Webex with a ResPlus/Intercall audio account (using a phone number with an 888 prefix) and have transitioned to Webex (phone number with an 844 prefix), you will need to update your Outlook meetings with new Webex meeting numbers/codes and access phone numbers.
Before you begin, be sure to set up your PCN and have the Webex Productivity Tools installed.
Follow the same process above to update recurring meetings. Be sure that you choose to edit the entire series when doing so. This will ensure that the changes will be made to future meetings under the same meeting number.
There are several Webex desktop applications available. Some support basic functionality while others enhance the Webex experience. For most account holders, Webex desktop applications are installed automatically or are available through Software Center. Account holders who need to install the applications manually can do so by downloading from the State of Minnesota Webex site. Your local help desk will be able to assist you with the installation. More information on how to install Webex Meetings Desktop Applications can be found at the bottom of this section.
The desktop app allows you to start and join meetings quickly and easily. You can schedule, start, and join meetings from your desktop or directly from Microsoft Outlook.
The Cisco Webex Productivity Tools installs plug-ins for use with Outlook, Word, Excel, PowerPoint.
The Webex Network Recording Player will play files saved in ARF (Advanced Recording File) format. This file format is used for audio-only calls using the Personal Conference Number (PCN). The application can also convert the recordings to the WMV, SWF, or MP4 file formats.
Webex Recorder is a standalone program that allows users to record audio and video data for demonstrations, training, and conferencing in WRF (Webex Recording Format) file format. This file can be played using Webex Player or can be uploaded to Webex sites and shared with others by specifying the file stream or download URL.
The Webex Recording Editor is a standalone program used to edit recordings created with the Webex Recorder. These recording files are saved in the WRF (Webex Recording Format) file format. This application can also be used to convert WRF files to WMV format.
The Webex Poll Questionnaire Editor can be used to create, edit, and save a poll for use with Webex Training Center (Webex Training).
Webex Support Manager is needed to conduct a support session in Webex Support.
Yes. Cisco Webex Productivity Tools for Mac is available for download.
Non-Executive Branch Customers should contact their Local Help Desk to get help with installation.
Most executive branch customers may download all applications from Software Center.
Not sure which category your organization falls under? Contact MNIT Relationship Management.
Webex account holders on minnesota.webex.com have access to training videos. To access these videos:
Watch an overview of the new Webex layout and features
Cisco offers detailed information and instructions for using the Webex Meetings mobile app, available for iOS and Android devices.
