IT Services and Support for MNIT Customers
Minnesota IT Services provides 24 x 7 support for agency business partners, IT staff and employees of MNIT. Authorized users can get help with their computer or devices, report technical issues, order or change services, and more online through the Minnesota Service Hub or MNIT Mall. If you do not have access to these online tools, please contact your Local Help Desk.
If you need help with SWIFT, please contact the SWIFT Help Desk at 651-201-8100, option 2.
- If you have been instructed to use Microsoft Authenticator for multi-factor authentication (MFA) but have not set it up. Follow the MFA instructions.
- Learn how to log in to Office 365 Online.
- Access more telework resources.
Contact the Service Desk
MN Service Hub
Use this tool if you have access to the new Minnesota Service Hub.
Local Help Desk
Contact your local help desk if you use a local system, phone or email to get help.
A New Way to Get Help - Minnesota Service Hub
The Minnesota Service Hub is a new way to get IT support and services for Minnesota state government. The Minnesota Service Hub is being launched in phases to all of MNIT’s customers and staff. It will replace the current tool each organization uses. Until the new site launches for your organization, continue to use your current method to get IT help from MNIT. Watch for emails from MNIT that will announce your organization’s transition to the new online tool.
If you have questions, please contact Business Relationship Management.