Chief Business Technology Officer (CBTO)
Bill Pal-Freeman serves as the Chief Business Technology Officer (CBTO) at the Minnesota Department of Human Services and MNsure. In his role as CBTO, Bill manages the technology used to help Minnesotans receive the services they need.
Bill is a multi-dimensional senior technology leader with over 30 years of experience in the role of Chief Information Officer (CIO) in both the public and private sectors. Prior to becoming CBTO, Bill has served with MNIT as a Deputy Director partnering with the Bureau of Criminal Apprehension and Information Policy Research Director. Before entering the public sector, he worked at an executive leadership level within the aviation and insurance industries.
Bill received a Bachelor of Arts degree in Management from Park University and a Masters of Business Administration from the University of North Dakota.