The Minnesota Department of Commerce encourages Minnesotans to attend public meetings in Marshall on July 26 and Owatonna on July 27 to discuss their experiences with CenturyLink telephone service.

The Department began investigating CenturyLink’s service after receiving numerous complaints from customers regarding unresolved telephone service outages and challenges reaching customer service representatives. The public comments received during the meetings will inform the Department’s recommendations to the Public Utilities Commission later this year for ways to improve to the company’s telephone service. 

Marshall Public Meeting
6 p.m. Wednesday, July 26
Southwest Minnesota State University
1501 State St., Conference Center 211
Marshall, MN 56258

Owatonna Public Meeting
1 p.m. Thursday, July 27
Steele County Historical Society
1700 Austin Road, Wenger Room
Owatonna, MN 55060

Minnesotans can learn more about the Department’s investigation into CenturyLink’s service by visiting the Commission’s “eDockets” website and entering the year (20) and the docket number (432), and then selecting “Search.”  Minnesotans who are unable to attend these meetings also can submit written comments by e-mail (consumer.puc@state.mn.us), or by U.S. mail (Minnesota Public Utilities Commission 121 7th Place East, Suite 350, St. Paul, MN 55101).

The Minnesota Department of Commerce is a state agency charged by the Legislature with enforcing Minnesota laws relating to telephone service and represents the interests of all customers in related regulatory proceedings.

Media Contact: Brett Benson
E: brett.benson@state.mn.us