File a Complaint
Contact Commerce Consumer Service Center
consumer.protection@state.mn.us
Request an External Review
Which health insurance plans does the Department of Commerce regulate?
We regulate these health plans:
- Certain health plans purchased on MNsure, Minnesota's health insurance marketplace, or from an insurance broker
- Individual health plans
- Small employer group health plans
- Pediatric dental plans
- Supplemental dental, vision and hearing plans
- Fully-insured employer-sponsored health plans, a group health plan purchased by your employer that covers eligible employees.
- Short-term limited-duration plans (note that as of April 2024, no companies currently sell these plans in Minnesota)
- Medicare Supplement or Medicare Cost
- Indemnity and other limited benefit plans
- Long term care plans
- Other health insurance-like products including health care sharing ministries and medical discount plans
Commerce does not regulate these health plans:
| Plan | Regulator or other point of contact |
|---|---|
|
Medical Assistance (MA) or Minnesota’s Medicaid Program MinnesotaCare Minnesota Family Planning Program Integrated Care for High-Risk Pregnancies initiative MA for Breast and Cervical Cancer |
Minnesota Department of Human Services
|
|
Health Maintenance Organizations (HMO) County-Based Purchasers |
Minnesota Department of Health, Managed Care Systems
|
|
Self-funded health coverage sponsored by a non-government employer that provides health benefits directly to employees |
First, contact the administrator that takes care of employee claims. The phone number is usually on the back of your health insurance card. If you still need help, contact the United States Department of Labor
|
|
Traditional Medicare Medicare Advantage Medicare Part D |
Medicare.gov
Minnesota’s Senior LinkAge Line
|
Need help figuring out what kind of plan you're enrolled in?
Contact the Commerce Department’s Consumer Services Center at 651-539-1600 or (800) 657-3602.
If you need to file a complaint against a health care provider or facility, you can reach out to applicable regulatory bodies or the Minnesota Department of Health.