Minnesota Relay is a free, federally mandated Telecommunications Relay Services (TRS) program that allows individuals who are deaf, deafblind, hard of hearing, or speech disabled to place and receive telephone calls.
A specially trained communications assistant (CA) facilitates the telephone conversation between the person with a hearing or speech disability and other individuals.
Calls can be made to anywhere in the world, 24 hours a day, 365 days a year. All calls are completely confidential.
Minnesota Relay is administered by the Telecommunications Access Minnesota (TAM) program within the Minnesota Department of Commerce, and is funded by a monthly surcharge on each wired and wireless telephone access line, and a fee on each pre-paid wireless retail transaction, in the state.
The state contracts with T-Mobile (formerly Sprint) to provide TTY and Speech-to-Speech relay services, and with Hamilton Relay to provide captioned telephone (CapTel) relay service.
For more information regarding relay services visit Telecommunications Relay Service (TRS) at the Federal Communications Communication, or download the Minnesota Relay brochure (.pdf).