- Treat all employees the same. Be fair and consistent.
- Stay in contact with an employee who is losing work time. This contact establishes a sentinel effect, which shows the employee that his or her disability will be monitored.
- Show concern for injured employees and inform them that you are eager for them to return to work.
- Do not use the occasion of a work injury or disability as an excuse to implement personnel policies or reprimands.
Supervisor's Initial Screening of an Injured Employee
The supervisor of an injured employee plays a major role in the worker's disability management and subsequent return-to-work process. The supervisor's responsibilities in these areas begin when they receive initial notification from the employee stating that the employee will miss work or will need light-duty work because of job-related injury or disability. The following guidelines are helpful in formulating a response.
- When employees call in or advise that they will not be reporting to work or are going home early because of a job-related injury or disability, the supervisor's first question should be, What is wrong?
- If an employee states that they have been injured, the supervisor should ask, How did it happen or begin? The supervisor should not ask, Do you think this happened at work? or Is this work-related? The power of suggestion is often strong.
If the employee states that they were or may have been injured at work, an Agency Claims Investigation Form (Word Doc) and an Injured/Illness Incident Data Form (Word Doc or PDF) regarding the matter must be completed (this is not the employee's responsibility). These documents must be completed promptly and submitted to your agency Workers' Compensation Coordinator within 24 hours (Minnesota statutes provide significant penalties to agencies that delay the processing or filing of Agency Claims Investigation Forms and First Reports of Injury). The State Workers' Compensation Program will then file these items with the Minnesota Department of Labor and Industry and other authorities for disposition. Instructions for completing and forwarding information appear in the Supervisor's Injury, Illness, and Incident reporting and Workers' Compensation Checklist (PDF).
Referring Employees for Medical Care for Work-Related Injuries
Refer employees for medical care for work-related injuries in these situations:
- In any emergency
- Whenever an employee's injury results in lost work time
- Whenever the injury involves back or neck strains or other moderately painful muscle strains
- If you are unsure about any aspect of the employee's medical problem
Except under certain circumstances, state employees should obtain medical care for work-related injuries through CorVel, which is under contract with the State of Minnesota to provide workers' compensation managed care health services to state agency personnel. See your agency's Workers' Compensation Coordinator for complete information about referring injured workers to medical care through CorVel.
The Work Ability Report
The Work Ability Report (PDF) is prepared by the injured employee's treating physician and documents the employee's physical and work capabilities. A current version of the work ability report should be given to the injured employee by the physician following each physician visit for treatment related to their job-related injury or disability. The employee should then provide their employer with a copy of each completed work ability report.
The employer should refer to the employee's work ability report in order to ensure that the employee is returned to work that is appropriate for the employee's physical capabilities.
For assistance in understanding injured employee's work ability reports and recommendations for finding jobs and tasks compatible with capabilities specified on a work ability report, call 651-201-3010.