MNIT offers a variety of software bundles for desktop and laptop computers to meet varying needs for communication, collaboration, and productivity. MNIT procures, deploys, and supports these software bundles to ensure that state staff have consistent, reliable, secure and up to date applications that are critical to their work. The Enterprise Software Bundle service offerings are designed to meet the varying communication, collaboration, and productivity software needs of agency staff members.
Note: The newest Microsoft contract has led to a change in the cost of the Enterprise Software – Basic Bundle. MNIT has now combined the Standard Bundle and the Basic Bundle to take advantage of discounting for all licensing types and avoid substantial additional costs. Most users will have access to the tools included in the Basic Bundle and a limited group will also be able to use the tools in the Standard Bundle.
Service Offerings
All software products are Microsoft. For some elements listed below, a no-cost agency activation is required to allow the agency to then purchase the number of licenses needed.
This service offering is an all-inclusive option that enables knowledge workers to take advantage of the most advanced Microsoft feature sets and position the agency to use modern capabilities as Microsoft and MNIT make them available.
Notes:
All software products are Microsoft.
For some elements listed below a no-cost agency activation is required, which allows the agency to then purchase the number of licenses needed.
The Enterprise Software Bundle includes the following elements at no additional cost, except where noted:
Access
Audio-Conferencing Add-on for MS Teams (including both dial-in and dial-out numbers)
This bundle is designed for groups of employees who share a single device. It is a good option for people who only need a computer for time entry, agency intranet access, checking email, calendars, and MS Office online use. This bundle provides the same set of features as the Basic Software Bundle but does not include the Windows license and MS Office client. These must be purchased separately. Due to the shared nature of the devices using this bundle, additional access oversight and audit is provided.
An alternative to the Kiosk Software Bundle for shared devices is a Windows Only Device license. This option provides the most recent Windows operating system and Client Access Licensing as a device license. This allows multiple users on a shared device. This license is for situations where the device serves a specific purpose that has no requirement for Microsoft Office or M365, and only the operating system is needed. The Kiosk Software Bundle includes the following except where noted:
Access
Audio-Conferencing Add-on for MS Teams (including both dial-in and dial-out numbers)
Bookings
Delve
Dynamics 365 (Available for purchase)
Excel
Exchange
Forms
Microsoft Office Client (Must be purchased separately)
OneDrive
OneNote
Outlook
Planner
Power Apps – Included
Power Apps – Advanced (Available for purchase)
Power Automate – Included
Power Automate – Advanced (Available for purchase)
Power BI Pro (Available for purchase)
Power Virtual Agents
PowerPoint
SharePoint
Stream
Teams
To Do
VPN Client
Windows (Must be purchased separately)
Word
Support
Software installation and configuration on state devices.
Security awareness training.
24/7 Tier 2 and Tier 3 support through the MNIT Enterprise Service Desk.
Additional copilot services will be introduced as they are made available.
Copilot Chat - Included
Copilot Chat (Included) is a chat tool powered by large language models (LLM) with features like content generation, suggestions, and task automation. This Microsoft tool uses Natural Language Processing (NLP) to analyze and interpret complex user requests.
Agencies must opt in for the service to be made available to all their employees as part of the Enterprise Software Bundle. With the service authorization, agencies can also choose to enable web content functionality for their staff. This choice either allows Copilot Chat (Included) to pull in web search results or only use work files when responding to a prompt. There is no additional cost for Copilot Chat Included. This version is included in the Enterprise Software Bundle.
Contact MNIT Relationship Management or call 651-556-0799 to start the process of implementing this service for their agency.
Copilot for M365 - Advanced
Copilot for Microsoft 365 is a powerful productivity tool that enables users to work more efficiently, enhance their productivity & skills, and improve their overall work experience. Users can harness advanced generative AI capabilities within the context of their Microsoft 365 apps.
This add-on licensed service is integrated into M365 apps like Teams, Word, Outlook, PowerPoint, etc. It is connected to your business data and uses your permissions to work with the data related to your current context. In Word this means it can suggest, rewrite, summarize, or perform other actions related to writing. In Outlook this means it can read emails and suggest responses, recognize meeting events and schedule new ones, or other actions related to communication.
Agencies must opt in with a service authorization to make the license an option for their staff. Agencies can also choose to enable web content functionality for their staff. This choice either allows Copilot to pull in web search results or only use work files when responding to a prompt.
This is a service offering that is individually licensed per year, billed monthly. Contact MNIT Relationship Management or call 651-556-0799 to start the process of implementing this service for their agency.
Selected M365 Software is described below to help agencies and users decide which software will best meet their needs.
Power BI Pro
An analytic tool that can turn data into useful information. Data models, visualizations, charts, graphs and trend analysis will provide new insights into your organization to improve strategic planning and tactical initiatives.
More information on the included features and quantities is available from MNIT Relationship Management, 651-556-0799.
Microsoft Power Apps and Power Automate (Power Platform) - Included
Microsoft Power Apps is a suite of applications, services, connectors, and data platforms that provide a rapid application development environment.
Microsoft Power Automate is a tool that builds workflows that connect different applications and platforms together to automate processes and tasks.
Access to Power Apps and Power Automate is included in the MNIT Enterprise Software Bundle. There is no additional cost for basic features, standard data connectors, a set number of Application Program Interface (API) calls per day, and a set amount of storage at no additional cost.
Microsoft Power Apps and Power Automate – Advanced
This level provides access to agency-managed environments and dataverses with advanced development options, data storage, and non-standard connectors. To gain access to this level, the license being purchased must be activated for the agency. Once activated, the agency may purchase the specific number of licenses needed for the number of environments, flows, etc.
The following licenses are available at additional cost (see the Rates section for details):
Power Apps Per User License: For users involved with application development, this license provides increased capacities for API calls and storage, and access to additional connectors.
Power Apps Per App: This allows individual users to run one application or one portal for a specific business scenario in a specific environment based on the full capabilities of Power Apps.
Power Apps Pay-As-You-Go: This allows you to share a Power App with any user in your organization and then only pay if the app is used.
Power Automate Per UserLicense: This license is used to automate business processes. This license provides increased capacities for API calls and storage, and access to additional connectors.
Power Automate Per User with attended RPA (Robotic Process Automation) License: This license uses software bots to emulate human interaction and automate repetitive and manual tasks.
Power Automate Per Flow: This provides an individual user with rights to one flow within a single environment.
Power Automate unattended RPA add-on: This license extends the Power Automate Power User with an attended RPA license by enabling a bot to run independent of the user.
Power Pages Licenses: Used to create, host, and administer modern external-facing business websites.
Storage: Storage needs above those in the Included or Advanced License.
API calls: Additional API capacity above what is in the Advanced License.
Contact MNIT Relationship Management, 651-556-0799 to discuss these additional licenses and additional service options.
Microsoft Dynamics 365 (D365)
Dynamics 365 is a set of interconnected, modular Software-as-a-Service (SaaS) applications and services designed to transform and enable agency business processes. Instead of having separate, siloed processes and functions, Dynamics 365 offers automated, integrated, and intelligent processes that efficiently connect, prioritize, and work together to provide a cohesive organizational environment. It combines customer relationship management (CRM) and enterprise resource planning (ERP) capabilities by integrating your data, business logic, and processes. D365 licensing is split into two types of users.
Dynamics 365 application subscription: Full users who need the complete scope of the features available through D365.
Dynamics 365 for Team Members subscription: Light users who may use data or reports from line-of-business systems and complete light tasks like time/expense entry and human resources record updates.
Applications
CustomerService: The MS Dynamics 365 Customer Service application, is deployed by default and supports employees with effective end-to-end case management. It provides features such as real-time transcripts and intelligent case routing.
Agencies can also choose from several Dynamics applications, including:
Finance and Operations: Dynamics 365 Finance and Operations helps businesses automate processes and includes benefits like cost reduction, powerful scalability, built-in analytics, and smart integrations.
Case Management: Allows for estimating and scheduling projects in Dynamics 365. Perfect for professional service organizations.
FieldService: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
Team Members: The Dynamics 365 Team Members license is a named user subscription designed for users whose jobs aren't necessarily tied to a function but who still need to use the basic functionality of a line-of-business system.
Supply Chain Management: Dynamics 365 Supply Chain Management offers a connected, cohesive experience that gives visibility into every aspect of the supply chain, including sales, purchasing, logistics, production, and warehouse management.
Please contact MNIT Relationship Management for questions or to get started with Dynamics 365 for your organization.
This bundle is available only for educational organizations and is priced according to Microsoft educational discounts. This bundle provides the same set of features as the Kiosk Software Bundle. This service offering is not available to new customers.
This bundle is restricted for use by applications and servers only. It is often referred to as a Service Agent license or Non-human license and is for agencies with business applications that automatically send emails to users.
A wide variety of additional software is made available to users by MNIT to meet unique business needs. Some software can be requested through the Software Center, which is available on all state desktop and laptop computers. The actual cost of the software selected will be charged to the user’s agency. To learn more about the additional software that is made available by MNIT contact the MN Service Hub.
MNIT may provide support charged separately at hourly professional services rates when the work effort required is beyond the normal service support due to the size, scope, timing, or complexity of the requirements.
Support for Enterprise Software Bundle service offerings follow MNIT’s Service Level Matrix for service level objectives related to incident resolution, except that 24/7 incident response is not available for MS SharePoint and MS Teams.
MNIT’s workstations include Software Center which allows users to get access to cloud-based applications and, when necessary, download and install approved workstation software in a controlled, self-service manner. For certain applications in Software Center, additional approval may be required, and additional charges may be incurred.
The agency must assign an agency technical resource as Tech Owner to provide local user support. The Tech Owner will help the agency integrate their business processes into the Enterprise Software Bundle tools. The Tech Owner serves as Level 1 support for agency user issues relating to workstation software. For more information about this requirement, please contact MNIT Relationship Management (mnit.relationship.managers@state.mn.us or 651-556-0799).
The agency must choose a single software bundle type for the agency. That bundle type will be deployed to all agency employees.
On-boarding/off-boarding requests must be submitted through the MN Service Hub.
At least 10 business days’ notice is required when onboarding a new user.
The agency must submit tickets for moves, adds, changes and incident support through the MN Service Hub.
Provide information as required to assist with incidents and work orders.
Copilot development and daily monitoring services.
Service Costs
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Details of the cost for Copilot for M365 Advanced licensing is currently under review.
Details of the cost for Power Platform advanced licensing capabilities defined under Product Code 8EPA:
A77-Power Apps per user/Fixed monthly cost/Per user license = $7.62
