Using foundational IT best practices, MNIT will continue optimizing enterprise delivery by completing 100% of enterprise service delivery in Wide Area Network, Local Area Network, and Telephony, and hit major project milestones for Hosting, Service Desk, Workstation Management, and Mobile Device Management.
Key projects and initiatives:
- IT Optimization Project (ITOP)
- Operational Service Optimization (OSO)
- Streamline intake and procurement processes