File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

The Telecom Division receives complaints from Minnesotans who have problems related to telephone service and the providers who offer it. Typical complaints include matters of billing, service quality, and customer service. Please submit your complaint and provide as much detail as possible. We will begin our inquiry as soon as we receive it and contact you when we have information or if we have questions.

To learn more about recent developments related to Telecom, including resources on fees, charges, and telephone discounts, visit Your Phone.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Thank you for contacting the Minnesota Department of Commerce. Your willingness to bring this matter to the attention of the Department and your patience during the investigation is appreciated.

The Department of Commerce's authority is limited to the determination of a regulated entity's compliance with Minnesota law and/or policy provisions, where applicable. Our Department cannot determine who is correct in a factual dispute. That authority rests solely with a court of law.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint

Welcome to the Minnesota Department of Commerce’s Consumer Portal. The Consumer Portal is a way for consumers to submit complaints to the Minnesota Department of Commerce in an electronic and secure format. 

You will first need to create an account. Once the account is created using an email address and password, you will use that information to login to the Consumer Portal.

After logging in to the Consumer Portal, you can submit your complaint. There are several pages in the process to submit a complaint to give us all of the information that we need to work the case. When your complaint is successfully submitted, the complaint is assigned a “Complaint ID,” and you will receive a message that the complaint has been successfully submitted. You will then be taken to the page to upload documents to the Consumer Portal to support your complaint. The accepted file types that you can upload are: doc, docx, gif, jpeg, jpg, pdf, xls, and xlsx.

You will receive an email to advise you if at any time an investigator needs to correspond with you on your complaint.

File a Complaint