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Performance Management system

Established in 2013 in accordance with Minnesota Statutes Chapter 402A, the Human Services Performance Management (Performance Management) system was created in response to counties’ desire to be proactive in improving service delivery and outcomes for human services program recipients. The focus of the Performance Management system is improvement across all mandated essential human services in Minnesota. The system encourages collaboration between counties and DHS, and supports counties in their efforts to take a proactive approach to continuous improvement in service delivery. The system provides an opportunity to work toward outcomes desired for all Minnesotans:

  • People have access to health care and receive effective services. 
  • People are economically secure. 
  • Children have the opportunity to develop to their fullest potential. 
  • Children have stability in their living situation. 
  • Adults and children are safe and secure. 
  • Adults live with dignity, autonomy and choice.

Additional information about the Performance Management system is available in the 2021 Human Services Performance Management system legislative report (PDF) and on CountyLink.

Human Services Performance Council

The council was authorized by the 2013 Minnesota Legislature as part of the establishment of a Performance Management system. The work of the council is to advise the commissioner of the Department of Human Services on the implementation and operation of the Performance Management system — including county performance management and departmental procedures — and to provide annual reviews and reports to the Legislature related to human services performance management.

The performance council meets quarterly. Due to COVID-19, 2022 meetings continue to be held virtually. Online meeting links are available upon request. Contact us by phone, 651-431-5780, or email to to request meeting information.

For more information please review Human Services Performance Management system fact sheet (PDF), and the council charter (PDF)

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