MHCP provider training

On-demand videos

The following on-demand videos are arranged by category and provide quick instruction on a concept or technique. We show the time for each next to the video title. Each video contains closed captions. Your feedback is valuable to MHCP. After you have watched a video, please complete the short On-Demand Video Survey so we can continue to improve and deliver effective provider training.

Getting started

• Provider Webpage Introduction (4 min., 16 sec.)

MN–ITS

• Registering your MN–ITS Account (6 min., 9 sec.)
• Guide to the MN–ITS Home Page (9 min., 5 sec.)
• Using the MN–ITS Mailbox (5 min., 33 sec.)
• Functions and Features of the MN–ITS Claim Screens (8 min., 36 sec.)
• Adding Taxonomy Codes for consolidated providers (5 min., 58 sec.)

Minnesota Provider Screening and Enrollment (MPSE) Portal

• Introduction to the MPSE Portal (5 min., 9 sec.)
• Managing User Roles in MPSE (8 min., 40 sec.)
• Introduction to Owners and Authorization Roles in MPSE (6 min., 11 sec.)
• MPSE Portal Registration for New Provider Enrollers (5 min., 33 sec.)
• Managing Existing Affiliations to an Individual Provider in MPSE (8 min., 34 sec.)
• Managing Existing Affiliations to a Direct Support Worker in MPSE (8 min., 33 sec.)

Billing

• Community Paramedic Services billing (10 min., 19 sec.)
• Entering Coordination of Benefits with Third Party Liability (837P) (9 min., 13 sec.)
• Entering Coordination of Benefits into an 837I Inpatient Claim (9 min., 43 sec.)
• Validating a Claim in MN–ITS (5 min., 29 sec.)
• Sending attachments for a MN–ITS Claim (8 min., 44 sec.)
• How to Read Your Remittance Advice (8 min., 05 sec.)

Online training

Due to COVID-19, we are only offering this training online via Webex. We will post a message on the MHCP Provider news and updates webpage when we can offer in-person training again.

An instructor will cover a variety of basic skills during these training sessions, such as navigating through the DHS website, locating and using MHCP provider information, other related webpages and internet-based applications including, but not limited to, the MN–ITS application. Participants are welcome to bring problem claim issues for additional help from the instructor at the end of the session.

Note: The Steps for Success and Waiver Services training require a prerequisite training, which you will complete online on your own.

Give us your feedback
Your feedback is valuable to MHCP. After you have completed your training session, we will ask you to complete a short survey so we can continue to improve and deliver effective provider training. Select the link that corresponds to the month that you took your training.

Provider Training Survey September 2021

Provider Training Survey October 2021

All providers

Provider specific

Additional training information