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MNCDHH News

Text-to-911: Not yet available in Minnesota, but it's coming!

Call if you can, text if you can't

12/1/2017 5:56:20 PM

ASL version

If you are DeafBlind or prefer to watch the video in a slower-paced, higher contrast format, try watching the DeafBlind-friendlier ASL version instead.

English version

A special message from the Minnesota Department of Public Safety (DPS). The Commission of Deaf, DeafBlind & Hard of Hearing Minnesotans (MNCDHH) is helping to share this message.

After three years of diligent work, the Department of Public Safety’s Emergency Communication Networks division is pleased to announce that the statewide deployment of Text-to-911 will take place in December.

Getting ready

Throughout this year, Minnesota’s 104 911-call centers began installing Text-to-911 capable software and hardware. The updated call centers have new technology that can handle large amounts of data such as text messages. DPS has also worked with dispatchers to become trained, test the equipment and the Text-to-911 system.

Our goal is to make sure that anyone in need of emergency services in Minnesota can either call or text, and receive help right away.

Launch date

The Department of Public Safety and the Commission of Deaf, DeafBlind & Hard of Hearing Minnesotans will share more details online and on our social media channels when we get closer to the statewide deployment date.

Thank you

A reminder: Text-to-911 is not yet available in Minnesota, but it is coming! Watch for more information as we approach the statewide launch of Text-to-911. Please share this information with your family, friends, and coworkers so that they know about this too. We thank you for your patience during this beneficial transition in Minnesota’s 911 system.

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